Cilantro Taco Grill - Stone Park, Illinois

Pamela S.

Ive been eating tacos my whole life at different places and I used to be a frequent customer here but stop coming cause the taste hasn't been authentic as it used to be and especially when they started charging for limes. I decided to give it a try today and was surprised how much the price has changed. Steak tacos are now 3.80 each Anyways, when i opened it... it looked off. Everything was off like the tortilla, steak, even the drink. So i took a bite hoping it wouldn't taste as bad as it look and yea... here i am writing a review about it cause it was so bad, so expensive, and so disappointing. I would give it a 5 star for being the worst steak taco in northwest suburb.

Jorje C.

Picked up 12 steak tacos yesterday and I got to tell you this cilantro is bad! The tortillas were hard and so was the taco meat. Literally paid 50 bucks and they couldn't make the order fresh? Won't ever be coming to this location again. DONT WASTE YOUR MONEY.

G F.

I can’t even leave a review without giving them stars! I don’t even want to give you stars! This place is really something else. I didn’t want to go to this extreme, but they ripped me off of $109.00 and the manager and general manager have not called me. I’ve called every week for the past month and they still have not refunded me my money. The food and customer service here, is the absolute worst. I had ordered from here for a company meeting. They only gave us one meal out of 5 meals. And the GM came to drop off the order that was left behind and he said he would make sure the food was fresh (which it was not) it was cold and the meat was dry. And as we did speak in person and he made an agreement to give me a full refund. This was back in February! And they have been dodging me this whole time. The food was not fresh and messy presentation and both managers need to do better with their staff. Super bad customer service. Already reached out to corporate and nothing. $109.00 of hard working money and you decide to keep my money and give me crappy service and promising things that you can not even keep your word. Worst business ever! (To your response , BS, I’ve looked in my statements and there is no refund) NEVER AGAIN! Your customer service is terrible !

ton D.

New item on menu Miseria Taco

No more lime and seasoning is salty, also no meat inside the tacos it's a joke and they are inside laughing about it all. It's crazy how bad it has gotten. They all need to be fired they don't know how to make tacos man.

Brittney S.

This used to be the best Cilantro! Over the last year, we have ordered take out and three times have had food missing. The quality of the food has also gone down tremendously. Tonight they messed up our order, forgot a burrito dinner and a small beans, and the guacamole was brown and they gave us a bag of chips for our guacamole with only 10 chips in it. I don't think we're going to be going back again.

Katie

Awesome spot for authentic tacos. Service was great and sitting outside if the covered veranda was so relaxing.

Antonio D.

I went through the drive-through was giving my order to the lady and then she started repeating the wrong way. I ordered it so I repeated my order again. She started yelling at me. That’s not good. Customer service if you ask me.

Pat G.

Just went and bought 2 steak burritos and 1 steak torta. This place lost its taste, the food had more lettuce than meat, steak has no flavor and steak was cold for 36 dollars and I'm a stone park resident will not return any more. Use to be my go spot not anymore. I understand things are more expensive now but your quality of food should be good.