Bravo Pizza & Italian Restaurant - Poplar Grove, Illinois

H.

I really want to give them 5 stars. When they're done setting up the restaurant n they have a full staff hired, I'll come back n change my review. They're only open 3 n half hours a day right now. Been a minute since my schedule has allowed me to pick up at such a specific time.. but best crust in the Rockford area

Phil M.

They moved I guess, I'm not in the area too often but the new place is not setup. Food was decent and props to them for having single staff with many orders. But I feel like $65 for 2 fish sandwiches, a burger, fries, cheese cup and spaghetti seems like a lot. I get it, economy an all but don't feel like getting a lot of food for the money. I'll check back in a few months when they get reestablished.

Tom A.

We’ve been ordering from Bravos since they opened. We’ve ordered countless items and this is the first time I’ve felt the food was so bad that I needed to say something. We’ve had several times that we needed to call and complain to them, in the past couple years and they’ve always been good about getting us a credit to use the next time. The food is NOTHING like it used to be. Tonight we had eggplant and chicken parmesan and it was tasteless and warm at best. You used to get it and it was drowning in red sauce that was so hot it would melt the plastic fork. Today we struggled to find sauce, not to mention that when you cut it the cheese held its shape because it was cold. Lastly, they always have a nice warm loaf of bread with the order. We got two loaves of “croutons” tonight. As I attempted to pull the slices apart and put some butter on it, to soften it up, it just crumbles to pieces. This is sad to see since the original owner worked so hard to create a good name and I hope that they will do better in the future. The o Lu reason this gets two stars is because the delivery driver was very friendly. For now, we will go elsewhere.

Scott K.

Update: The specialty hamburgers were awesome!

The spicy chicken wings were very juicy, soup was hearty, and the pizza had crispy crust and toppings were plentiful. Very reasonable prices. Their bar was clean and had three TV's showing sports. I did not sit in the dining area, but it looked relaxing and the staff was very sweet. I will definitely be eating there in the future.

Cory L.

Also missing chicken from the Alfredo which manager did say she would give me a store credit for or remake but given the quality was not interested. However my breaded chicken sandwich was defended by her and Aside from the obvious bought at a grocery store frozen chicken patties. The lack of attempt at any quality, which is astounding, baffles me the most.

Nicole G.

Alright, whoever took our order tonight was FANTASTIC. We've had such a strenuous work day and didn't feel like cooking. But, it was like down pouring prior to placing our order..with hail. And did I mention rain? Anyway. I call and make the order and this man was so sweet and absolutely hilarious poking at us about ordering during a storm. But he kept it light and called me 'sunshine'. Super sweetie. Anyway. He's the reason I'm finally writing a review. He made sure he was getting our order right, he created a one-of-a-kind atmosphere even over the phone, and the food HAS ALWAYS BEEN AMAZING (we usually order italian beefs or pineapple, bacon, black olive, and onion pizza, but added the loaded fries this time). The staff has always been so kind and patient and we've appreciated them so dearly over the last four years, before and after their move to the new place. If these guys get a poor review, I'm blaming the customers 100%. We have never had any sort of poor experience here and highly recommend this business on the nights you just don't want to cook. Rain or shine, they're wonderful. Anyway, tip your driver handsomely and appreciate the food you didn't have to make that night. Thanks, Bravos!

Amy E.

Very disappointed in our experience tonight. I was working late, so my husband brought dinner home for me when he took our daughter out to eat earlier in the evening. He ordered me a sausage, mushroom, and onion calzone. When I got home from work, I discovered they'd made my calzone with onion, sausage, and giardiniera instead. My calzone was soaked in oil from the giardiniera and was so spicy I couldn't eat it. Unfortunately, it was at closing by the time I got home to eat, but I called to let them know and asked if I could just get it made right the next day. The girl on the telephone was super sweet, apologetic, and professional but informed me her boss was only willing to credit us half the total of the calzone, not remake it. I thanked her, told her it wasn't her fault, and that we just won't be back. We've dined in and ordered numerous times since moving to the area recently. One time, the owner even came over to our table and boasted how much better he does things than the original Bravo owner and how all his ingredients are the finest of Chicago, "no expense spared". It seems to me that a business owner that sure of himself would train his management to handle a situation like this better than crediting a customer half the amount for an order that was made incorrectly. Hopefully, they do better for the next customer. Thank you, however, to whoever answered the phone when I called. She was very kind and professional.

Heyven

Mehhh..I grew up with bravos, my sister worked here and even I did for a few years back in high school...I got a stuffed pizza last night and it was nothing how it used to be. The bottom had way too much oil on it…and there was no sauce on top, just cheese. Could only eat a few bites of one piece…not to mention they looked closed when I went to pick up and had to search for the counter since I went through the other door.