Best Western Plus Heritage Inn - Benicia, California

Best Western Plus Heritage Inn: A Comfortable Stay in Benicia, California

The Best Western Plus Heritage Inn, located at 1955 E 2nd St, Benicia, CA 94510, United States, offers a welcoming retreat for travelers looking for a blend of comfort and convenience. With a phone number 707-746-0401, guests can easily reach out for any assistance or inquiries they might have during their stay.

Location and Accessibility

Situated in the heart of Benicia, one of California's oldest communities, this hotel places you in an ideal location to explore the city's rich history and charm. The proximity to local attractions makes it a perfect base for those eager to discover Southern California's hidden gems.

Accommodations and Amenities

The hotel prides itself on its hotel services, ensuring a pleasant stay for all guests. The rooms are known for their cleanliness and comfort, making guests feel right at home. The continental breakfast served is a highlight, with guests praising its quality. The friendly staff member overseeing the breakfast area went above and beyond, offering assistance and ensuring guests had everything they needed, showcasing the warm hospitality for which the Best Western Plus chain is known.

Guest Reviews and Ratings

With 518 reviews on Google My Business and an average rating of 4.3/5, it's clear that visitors have had highly satisfactory experiences. Many reviewers commend the hotel's clean facilities, including rooms and bathrooms, and appreciate the courteous service provided by the concierge and breakfast staff. These positive feedback points underscore the hotel's commitment to guest satisfaction.

Recommendations for Potential Guests

For those considering a stay at the Best Western Plus Heritage Inn, it's recommended to check the hotel's official website bestwestern.com for the latest offers, availability, and to make a reservation. Given the hotel's convenient location and the standard of service highlighted in reviews, it's an excellent choice for travelers seeking a comfortable and welcoming place to stay in Benicia.

👍 Reviews of Best Western Plus Heritage Inn

Ellen P.

5/5

Very clean room & bathroom. Concierge polite. Continental breakfast was good. Person in charge of this breakfast area, though self-serve, was friendly and asked if there was anything she could get us from the counter.

Jack W.

5/5

There's an unheated pool and a hot tub. There's also a fitness center. It has free parking and WiFi. The free breakfast is good with fresh fruit, hot oatmeal, waffles, 3 choices of cold cereal, scrambled eggs, bacon, hash browns, OJ, hot chocolate, coffee, tea and more. The room I stayed in had a King bed and was clean. It was clean6every day. There was a walk in shower. The staff was friendly. I'd stay again.

Eva P.

5/5

My oven wasn't heating properly, and I was worried about ruining dinner. The technician was friendly, efficient, and diagnosed the issue. They fixed the problem with the heating element and now my oven is working perfectly again. I highly recommend their services!

Oğuz A.

5/5

Great performance for value. Clean, neat, quiet, and decently kept hotel. Serves a wonderful breakfast and a good price to performance ratio. I’d stay here again.

Tyler F.

5/5

Best hotel in town, it’s not on the water, but if you’re in town for more that 2 days you want to stay here. Beds are very comfy and it’s very very very clean. Best big hotel in town.

Erick M.

4/5

I stay here a lot for work. Hotel is great. Staff is great. Everything about the hotel is great… except for the wireless. It’s nothing short of atrocious. Honestly, they should just not even offer wireless at this point, considering how nonexistent the wireless is at this hotel. It makes it really hard to do online work when the signal is beyond weak/nonexistent.
PLEASE update/upgrade your wireless system to compensate for the amount of guests that are all using it at the same time, and clearly bogging it down to the point of it being useless.

Linda D.

5/5

We always stay here when we are in Benicia. Great breakfast, nice rooms. Great for the dogs also

Maria P.

1/5

I requested a pet free room because of my allergies. The room I got had a strong dog smell. I called front desk and they they told me that my room was a pet free room and that they were fully booked for the day, so they sent the cleaning crew supervisor, very nice lady. She sprayed the carpet heavily, but the smell didn’t go away. My room was on first floor by the pool where there were many people using it, so I couldn’t even open the window to let the bad smell out. After a sleepless night, I packed my belongings and left the room at 6am. I was told the supervisor would be there at 7am, so I waited in the lobby. I was able to cancel the rest of my stay and I asked for a discount for the terrible night, but didn’t get it. I don’t recommend this line of hotels if you have a strong sense of smell and allergies, you’ll be miserable!