Be Well. - Chicago, Illinois

Ann E.

I had a great experience at Be Well. I was on a long weekend trip to Chicago and was able to get a last minute appointment with Candy. I’ve been training for a half Ironman event which has had me running way more than I ever have. My right knee was very sore and painful, but after my massage, my knee felt significantly better. My quads & IT band were SO tight, likely causing the knee pain. Pressure was a little too firm at times, but honestly, the deeper tissue massage helped improve what I had come in for. Place was perfectly fine and clean, but I wouldn’t call it a high end spa—I wasn’t expecting it to be. Highly recommend!

Rosie C.

From the start of the booking through the massage itself everything was done professionally. The manager Julie was able to schedule my massage within a week! On the day of my visit I completely the intake form and listed my area of attention and my goals. Michelle was my therapist. She was fantastic! I had an individualized one hour massage. All my problem areas were addressed. I felt great afterwards! I will be returning as it’s only 1 mile from me! Thank you Julie and Michelle for a great experience! Love the atmosphere too!

tom C.

Would not recommend. Went here today because I just wanted to get a last minute massage.Mistake. Normally a spa would ask if youd like some fresh water prior,, me, nothing. Place was pretty dirty. Upon entering my room I was requested to wash my hands and lay on the table. While washing my hands I noticed several paint chips by the sink and I immediately felt unclean. When I looked into the bin that would normally house a customers clothes it was clear that this hadn't been cleaned for days, so much dirt. You'd think they'd at least dump out the dirt if they wouldn't vacuum it.

Then the massage. I had put firm for my preferred pressure but my God, it hurt. I requested 3 times for a lighter pressure. I was told okay, and that was it. Not one time in my massage did my "therapist" ask how the pressure was or what could be improved. The room was way too warm; I felt so gross just sweating there. I left in more pain than I came in. Worse, I thought I was getting a 60 minute massage and it turned into a super painful $150 90-min massage.

Normally I'd expect calming tranquil sounds to accompany the massage. Songs would end with more than 30 seconds between each one. I would constantly hear my therapist shaking the table behind her as she continued to apply far to much pressure on my back.

Too long, didn't read version: terrible. Don't go here. Why I didn't give this 1 star? I don't know, I feel somewhat bad. But dang. Would recommend Hand and Stone in Lakeview though ✌

Timothy C.

I miss Chisato, the one masseuse that knew her craft well. But still a great location to get a relaxing massage. I use to come here when I had debilitating arm/shoulder pain and couldn't lift a laptop above my waist. After one appointment I could lift said laptop above my head. My range of motion was entirely cleared.

Kristen M.

What a great spa experience! My boyfriend took us here for a couples massage and every part of the service was relaxing. They tell you to arrive about 15 min early so you can use their dry sauna before your massage, so make sure you take advantage of that. Then your therapist will discuss what you'd like to focus on during your massage. After an incredible hour long massage you'll take a steam shower that's so nice you won't want to get out. This was truly a wonderful experience all around!

Natalie A.

I’ve been here a handful of times now for a deep tissue massage and always had a very positive experience. I feel heard when I express my needs - everyone I’ve been worked on at this spa has taken me seriously. As a tattooer I have lots of upper body tension so this kind of care is very important to me.

Molly M.

Be Well is just the best. I'm fairly convinced Michelle is a witch (a good one) or at least a magician. Julie is always sweet and accommodating when I request appointments and during my post-massage haze while I chug water in the reception area. I have never actually reviewed anything online before but want to shout from the rooftops how incredible they are and how much they've improved my physical and mental well being.

Erin D.

Charged for full session despite not receiving a massage, completely unreasonable about appointment oversight, completely unwilling to do anything besides charge me the full fee for a massage I did not receive....cancellation policy not communicated verbally or ANYWHERE on their website.

In response to the owner: I won't be getting a massage--probably for many more years, again--despite doing hard physical labor outside every day--because I cannot afford one usually. This was a gift from my mother that you refused to even comp me part of or allow me to reschedule. It was an honest mistake and charging people over $100 for services not rendered without communicating that is the policy clearly is an extremely bad business practice, as is using the language of "taking care" and "being well" sarcastically in your obviously spiteful response.