Aurora Borealis Spa - Chicago, Illinois

Sarah S.

I recently visited this scalp treatment spa, and it was truly an amazing experience from start to finish. The atmosphere was incredibly relaxing, with soothing music and a calming ambiance that immediately put me at ease. The staff was warm, welcoming, and highly professional, making sure I felt comfortable and well taken care of throughout the entire visit.

The treatment itself was exceptional. The therapist took the time to assess my scalp condition and customized the treatment to suit my needs. The use of premium products and gentle techniques left my scalp feeling rejuvenated and my hair noticeably softer and healthier. The head massage was heavenly, melting away all my stress and tension.

my scalp felt clean and revitalized, and I noticed a significant improvement in my hair's texture and shine. I would highly recommend this spa to anyone looking for a top-notch scalp treatment. I can't wait for my next visit!

Az S.

We recently had a scalp treatment at this spa and I feel compelled to share my wonderful experience. Both my husband and I were extremely pleased with the results. Our hair felt rejuvenated and revitalized after the treatment.

Jennifer, who provided our service, was exceptional. She was knowledgeable, thoughtful, and took the time to explain the process and answer all of our questions. Her professionalism and expertise truly enhanced our experience.

I would highly recommend Aurora Borealis Spa and the scalp treatment to anyone looking to improve the health and appearance of their hair.

Thank you for the fantastic experience!

Zoe Z.

This place is gorgeous and relaxing. It is new and clean. I had a 60 minutes deep herbal scalp treatment, and this is my first experience that is more fabulous than I expected. Jeniffer is so friendly and professional. My most favorite parts are the hot pack and steam on my head and also the head and neck massage which made me feel so comfortable and relaxed, I fell asleep at the time! After the treatment, I was helped to dry my hair too.

I’ll definitely come back and bring my families and friends too!!!

Stephanie S.

This was one of the most pleasant experiences with nail salons in downtown Chicago/LakeView that I’ve ever had! The establishment was very clean, smelled nice and had a very appropriate ambiance.
Grace did an amazing job on my nails with the dip and the almond shape was to perfection. Lydia did a great job on my French/no chip pedicure. Felt amazing.
Thank you for your hospitality Jennifer! I’ll be back for sure.

Roxy N.

Their head treatment is incredible! Worth every penny, and honestly, I feel like I was given so much more than I expected for the price! The fact that they show you a before and after of your scalp on a screen to prove the treatment works was very insightful and I enjoyed every minute of it.

CECILIA ?. C.

I had a great 1st experience at Aurora Borealis nails and scalp treatments. Clean and comfortable environment, professional and friendly staff. Very soothing! I’ll definitely go back!

Yuexiang X.

I with my friend had a scalp treatment package, the first time at this place. I like the scalp scan before the beginning. The girl told us about couple of problems and suggested the correction on home care. I love this place! Highly recommend the place. Call them to make an appointment.

Nirali B.

I would give this zero stars. Just scamming people.
Please avoid this place. First time booking this place and it was a terrible experience. I was able to book this place based on their appointment availability for Tues Dec 24. I couldn’t schedule a 90 min so they told me to call them after I book the apt to switch from 60 to 90. When I did call they told me they are not open. I said then how come I was able to schedule an appointment. They told me I should have checked their hours. Then I asked for a refund on my deposit and said they couldn’t help me. I had to cancel it via the online appointment. Once I did I received no notification of my refund other than her telling me I have to wait 5-6 business days. While trying to sort all this out she hung up on my call and then didn’t pick up until I called from my husband’s phone. Terrible customer service and confusing online appointment set up. I didn’t even make it to even experience the service. I was turned off by their customer service and help. Not sure if I’ll receive my refund but will have to call my cc company and dispute it if I don’t receive the payment back. She literally didn’t even apologize and hung up while I was talking to her. I even called 2 days ago to see if I can book over the phone and she said she couldn’t help me and that I can only book online. However their online availability is not up to date. So be very careful. I am not sure how to even remove my cc number from their database now.

Update: it’s been 3 weeks and I have not received my refund.

Second update: reached out for a refund Jennifer who answered the phone was supposed to check into my refund on Monday, never received a call back or update on this. I had to call my cc company and dispute the charge. Please avoid this place. Not sure how it has good reviews. Terrible first time experience with no support from staff/Jennifer. Would give this negative stars. Not even worth a 0.