AT&T Store - Hamburg, Pennsylvania

AT&T Store at Tilden Ridge Shopping Center: Your Hub for Wireless Solutions in Hamburg, PA

The AT&T store located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, is a one-stop shop for all your wireless communication needs. This store, situated within the Tilden Ridge Shopping Center, offers a wide array of services and products to cater to the diverse needs of its customers.

Main Services

• Wireless Devices: Explore the latest smartphones, including the newest iPhones and Samsung Galaxy series, at competitive prices. The store also offers a variety of cell phone accessories to enhance your device's functionality and style.
• Wireless Plans: AT&T provides a range of wireless plans tailored to different data and minute needs. Whether you're a heavy data user or a light talker, there's a plan to suit you.
• Device Upgrade: Trade in your old device and upgrade to a newer model. The store offers a convenient and secure trade-in process, with instant credit towards your new purchase.
• Bring Your Own Device (BYOD): If you prefer to use your own device, AT&T allows you to bring it in and switch to their network.
• Phone Activations: The store offers on-site phone activations, ensuring a quick and smooth start to your new service.
• Bill Payments and Support: Pay your AT&T bills in-store, and get comprehensive support for all your service-related queries.
• myAT&T App: The store can guide you through downloading and setting up the myAT&T app, which allows you to manage your account, pay bills, and more, all from your mobile device.

Location and Access

The AT&T store is located in the heart of Hamburg, Pennsylvania, within the Tilden Ridge Shopping Center. The shopping center is situated at the intersection of US-222 and PA-61, making it easily accessible from all directions.

For those using public transportation, the Hamburg Bus Terminal is just a short walk away, with several bus routes stopping nearby. For customers driving, there is ample parking available within the shopping center, including dedicated spaces for customers with disabilities.

Featured Characteristics

This AT&T store stands out for several unique features that enhance the customer experience:

• In-Store Pickup and Shopping: Shop for the latest devices and accessories in-store, and take your purchases home the same day with in-store pickup.
• On-Site Services: The store offers a range of on-site services, including phone repairs, device upgrades, and activations, ensuring you get quick and convenient support.
• Delivery Services: For customers who prefer to shop from home, the store offers delivery services for devices and accessories.
• Wheelchair-Accessible Parking and Entrance: The store and shopping center are designed with accessibility in mind, with dedicated parking spaces and a wheelchair-accessible entrance.
• Wi-Fi and NFC Mobile Payments: The store offers free Wi-Fi for customers, and supports NFC mobile payments for a seamless and contactless checkout experience.

Practical Information

The AT&T store at Tilden Ridge Shopping Center is open Monday to Friday, from 10:00 AM to 8:00 PM, and on Saturday and Sunday, from 11:00 AM to 7:00 PM. The store can be contacted via phone at 4846603629, or via their website at att.com.

Customer Reviews and Ratings

This AT&T store has received a total of 197 reviews on Google My Business, with an average rating of 4.3/5. Customers have praised the store's friendly and knowledgeable staff, efficient service, and wide range of products. Many customers also appreciate the convenient location and ample parking. Here are a few positive aspects highlighted in the reviews:

• Expert Staff: Customers commend the store's staff for their product knowledge, patient explanations, and helpful advice.
• Fast and Efficient Service: Several customers have praised the quick and efficient service they received, from phone activations to device upgrades.
• Wide Product Range: The store's diverse product range, including the latest smartphones and accessories, is often highlighted as a key strength.
• Convenient Location: Customers appreciate the store's location within the Tilden Ridge Shopping Center, with easy access and ample parking.

In conclusion, the AT&T store at Tilden Ridge Shopping Center in Hamburg, PA, offers a comprehensive range of wireless services and products, backed by exceptional customer service. Its convenient location, accessible design, and wide product range make it a popular choice for wireless communication needs in the Hamburg area.

👍 Reviews of AT&T Store

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

Jefferson L.

1/5

We went for new phones. The manager ripped us off with older phones, upgraded direct tv , and internet that is not available in my area. When they set the internet up, they used a different address and phone number! Highly deceptive sales practices! ATT corporate is aware…..

Eric K.

1/5

Was recently told by this store that adding lines to the account would lower the bill, bill arrived and it was $100 higher. Corporate fixed the issue

Davian H.

5/5

I went in to pick up my new phone yesterday. What should have been an easy transfer ended up being a difficult ordeal with several calls to tech support. Three hours later I left with my new phone and no issues. Isaac was a rockstar through the whole process. He was there by himself so while he was helping me with my issues he was also dealing with other customers coming through with their own questions, concerns or purchases. He never once seemed to get upset or frustrated. He never seemed like he would rather be closing up for the night rather than dealing with customers even though we were there past closing. Being in the customer service industry myself I know how hard it is to find a truly dedicated employee like Isaac. I hope that this is known and appreciated by his superior.

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.