Aqua Pool & Spa Pros - Lindenhurst, Illinois
Address: 2060 E Grand Ave, Lindenhurst, IL 60046.
Phone: 72655280.
Website: aquapoolspapros.com
Specialties: Swimming pool supply store, Hot tub store, Swimming pool contractor.
Other points of interest: Small business, Curbside pickup, In-store shopping, Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 201 reviews on Google My Business.
Average opinion: 4.8/5.
📌 Location of Aqua Pool & Spa Pros
⏰ Open Hours of Aqua Pool & Spa Pros
- Monday: 10 AM–6 PM
- Tuesday: 10 AM–6 PM
- Wednesday: 10 AM–6 PM
- Thursday: 10 AM–6 PM
- Friday: 10 AM–6 PM
- Saturday: 9 AM–4 PM
- Sunday: Closed
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"content": "
Aqua Pool & Spa Pros: Your Premier Pool and Spa Partner
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When considering options for your swimming pool or hot tub needs in the Lindenhurst, Illinois area, Aqua Pool & Spa Pros emerges as a highly regarded establishment. This comprehensive overview examines their offerings, location, and customer reception to provide a clear picture for potential customers seeking expertise in pool and spa services.
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Business Identity and Core Offerings
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Aqua Pool & Spa Pros positions itself clearly within the competitive landscape of pool and spa suppliers and services. Their official designation encompasses both a retail component and a contracting side, making them a one-stop resource for many pool and spa-related requirements. They function as a Swimming pool supply store, offering a wide array of materials, chemicals, equipment, and accessories necessary for pool maintenance and new construction. Similarly, they operate as a Hot tub store, providing selection and support for various hot tub models.
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However, Aqua Pool & Spa Pros distinguishes itself further by acting as a full-service Swimming pool contractor. This means they are not just suppliers but also capable of handling the complex process of pool installation, renovation, and repair. This dual role—retail supply combined with professional contracting—caters to customers at every stage, from initial planning and selecting equipment to the final installation and ongoing maintenance support.
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Location and Accessibility
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Conveniently located in Lindenhurst, Illinois, Aqua Pool & Spa Pros maintains their showroom and service facility at 2060 E Grand Ave. This strategic location places them within a populated suburban area, making their physical store easily accessible to residents and businesses in the vicinity seeking in-store shopping experiences. The facility is equipped to accommodate customers with various needs, including those requiring wheelchair accessible entrance and access to a wheelchair accessible parking lot, ensuring inclusivity for all visitors.
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Range of Services and Customer Convenience
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The business model of Aqua Pool & Spa Pros emphasizes convenience and comprehensive service. They offer several avenues for customer interaction and acquisition of their products and services:
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- Curbside pickup: For customers who prefer not to enter the store, this service provides added convenience.
- In-store shopping: Allows customers to browse products physically, ask questions directly to knowledgeable staff, and see demonstration units firsthand.
- Onsite services: Their contracting division likely provides installation and repair services directly at the customer's property, a crucial factor for those requiring professional setup or facing pool issues.
- Delivery: Essential for bulky items purchased from their supply store.
- Same-day delivery: This is a significant advantage, demonstrating their operational efficiency and customer-focused approach. It suggests that for eligible orders, customers can receive necessary supplies relatively quickly, minimizing pool downtime or addressing urgent needs.
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Furthermore, Aqua Pool & Spa Pros accommodates various payment methods, accepting checks, Credit cards, Debit cards, and NFC mobile payments, simplifying the transaction process for a broad customer base.
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Customer Experience and Reputation
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A strong indicator of service quality and customer satisfaction is the feedback provided by their clients. With a substantial volume of 201 reviews on Google My Business and a commendable average rating of 4.8/5, Aqua Pool & Spa Pros has established a positive reputation within the community. These reviews consistently highlight the professionalism, efficiency, and reliability of their staff and services, reinforcing the high level of customer care that the business is known for.
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Testimonials frequently emphasize the team's expertise and dedication. Customers have reported positive experiences with installation crews who are described as professional, efficient, and polite. There are also notable mentions of prompt and courteous office staff who handle issues swiftly. For instance, one customer recounted an instance where a winter-related filter failure was resolved rapidly, with a replacement part sourced and installed within a remarkably short timeframe (within 24 hours). This level of responsiveness is critical for maintaining customer satisfaction, particularly when dealing with equipment malfunctions that could disrupt enjoyment. The ability to transform a potentially frustrating situation into a smooth resolution underscores the company's commitment to customer service.
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Why Choose Aqua Pool & Spa Pros
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For individuals or businesses in the Lindenhurst area seeking pool or spa solutions, Aqua Pool & Spa Pros presents a compelling choice. Their extensive offerings as both a supplier and contractor provide a comprehensive service range. Key reasons to consider them include:
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- Full Service Scope: From retail supply and hot tub selection to professional installation and repair, they cover all aspects of pool and spa ownership.
- Convenience Options: Services like curbside pickup, in-store shopping, and particularly the same-day delivery capability cater to different customer preferences and urgent needs.
- Proven Expertise: As evidenced by numerous reviews, they employ knowledgeable staff capable of handling everything from simple queries to complex installations.
- Reliability and Responsiveness: Customers consistently praise the team's ability to resolve issues promptly and efficiently, as seen in examples of quick part replacements and professional installations.
- Accessibility: Their physical location is easily reachable, and the facility is designed to be welcoming and accessible to all customers.
- Operational Efficiency: Offering services like same-day delivery suggests a well-organized operation focused on minimizing customer wait times.
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Whether you are embarking on a new pool project, experiencing a malfunction, or simply looking to replenish supplies, Aqua Pool & Spa Pros appears well-equipped to meet your needs with a combination of product availability, expert advice, professional installation, and responsive customer service.
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Contact Information
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For further details or to initiate contact regarding their products or services, customers can reach Aqua Pool & Spa Pros directly:
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- Address: 2060 E Grand Ave, Lindenhurst, IL 60046
- Phone: 72655280
- Website: aquapoolspapros.com
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They accept various payment methods, including checks, credit cards, debit cards, and NFC mobile payments, ensuring a smooth transaction experience for all customers.
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"summary": "A highly-rated pool/spa supply store and contractor in Lindenhurst offering retail, installation, and prompt service.",
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👍 Reviews of Aqua Pool & Spa Pros
