Antioch Hotel & Suites - Antioch, Illinois

Natalalee C.

We recently booked a hotel room to celebrate our 2-year-old’s birthday with five little ones. We asked if we could use the seating area for the cake, and the staff was kind enough to accommodate us. However, one particular employee (whose name we didn’t catch, but it may have started with a "B") seemed to be watching us closely the entire time and nitpicked everything we did. While we felt like we were walking on eggshells, the children had a great time swimming and enjoying their sleepover. We have no complaints about the facility itself, but this employee’s attitude made the experience less enjoyable.

philip D.

Definition of average. Was kind of creeped out because of the lack of reviews. Breakfast was good though. Loved the pool area. Presidential suite was nice and affordable. Cleaning could be better though. One of the mini fridges was broken. Hair dryer was missing but we got one from the front desk. Loved the huge jacuzzi tub.

MDBonde

Came here for work during the week. It was quiet but slept poorly. Beds were terrible and couldn’t get a good night rest. My coworkers in other rooms had the same issue with poor sleep. I woke up in pain and could feel the springs in my mattress causing pressure points

They also reported the breakfast was late and not worth the delay. My shower drain was horribly clogged which resulted in having to turn off the water to soap up as the tub filled up so quick with water. Another coworker had issues with his TV being unwatchable.

It’s seems like a nice place otherwise. The front desk girl was really nice and recommended a great spot for dinner. Stayed on the third floor. Wasn’t as moldy smelling as other hotels we’ve stayed at so I gave a star bump for these things.

But the core experience of shower, beds, and breakfast wasn’t worth the waste - even on the company card.

Woodview A.

We recently booked 3 rooms just for a kid birthday we are locals that just wanted to support our home town. This place has horrible staff that do nothing but watch everyone. This makes for a very uncomfortable time. Whatnot we checked out I got hit with a $150 charge for something they could even tell us what it was for. NEVER AGAIN!! We are have been to 1000s of hotels and have never been charged for anything. Horrible place!! STAY AWAY!

Alan W.

They charged $150 extra after we checked out. First stating it was a cleaning fee. Then stating we stole a blanket. We didn’t steal a blanket or leave a big mess. We stayed there 2 nights as a family of four. We have pictures of the room from Sunday morning. We spoke with Vikie Esparza the manager. She refused to help. We have filed a complaint with the BBB. Avoid this business.

Jenny D.

Have used this hotel several times due to the location. Pool and hot tub are DISGUSTING!! You can see the green around the walls and bottom. Staff have flat affect. Rooms need repair and updating.

Mario G. J.

This facility is a typical Hampton Inn in design, layout and services. The facility was in good shape though I’ve seen slightly better. The staff was absolutely great; friendly, prompt and pleasant. There was a problem with the room in that apparently the seals around the HVAC unit were decayed allowing a constant influx of lady bugs and stink bugs. Though maintenance did send someone to spray around the wall unit, it didn’t work well enough and I spent some time each night getting rid of the bugs. Maintenance gent said the warmer than normal temps caused the problem, I reminded him the problem was not Mother Nature but rather a need to reseal around the units. That problem aside, I would consider use of it again if I traveled that way in the future.

Catlady 8.

Great location, hotel is very pretty. Rooms were very nice, the indoor pool was great. Nice big hot tub and it’s nice that it’s indoors so anyone can use during any time of the year. Nice continental breakfast, yummy waffles. There’s a nice snack area if you need anything last minute and don’t feel like leaving. Nice little bar area as well. Great set up and would love to stay here again. Only complaint is that there was never a staff member behind the desk. Not sure where he was but aside from that it was a lovely stay and would definitely come here again if I’m in the area.