AmericInn by Wyndham Princeton IL - Princeton, Illinois

cole T.

I would stay far away.... WAY WAY overpriced. The so called breakfast was a joke. The little amount that was in the fridge was expired. The only thing edible was waffles.
Power went out and none of the emergency lights work. Was very troubling trying to get back to the room.
The work out area is in the back corner of the pool and it's like a ice room and very poorly maintained.
I asked about a maintenance person and they say they don't have one for this building.
Update- They also have ants.

Tara F.

I’m had my out of town guests and myself book this hotel for my wedding. When I realized checkin was the same time as my ceremony, I went to talk to the manager and asked what they could do for us. She said she cannot guarantee early check-in in case there is a major weather event, but she would do what should could to accommodate us. She stated the guests can call the night before to get on the list for early check in. This was one month prior to my wedding.

The week of my wedding, my guests were informed they would be required to pay a $25 early check-in fee which was not mentioned in our previous discussion. I have stayed in several major cities and checked in early without a fee: they were taking advantage.
You also cannot block rooms.

I happened to be checking in when one of my guests called about early check-in. She was visibly rolling her eyes as she was rudely telling the guest there is a $25 fee. She had no idea I was the bride and overheard this conversation.

Non accommodating and rude.
Book Airbnb.

Taylor M.

I was in town for a wedding, in which I was a bridesmaid. While my overall experience at the hotel started well, It then changed when I was falsely charged $500 for a smoking fee.

On the second night of our stay, around midnight, my friend noticed that the smoke detector in our room was covered with plastic. Since we were leaving early the next morning, we assumed it might be under maintenance and decided to go to sleep. The room was clean and had no unusual odors, so we did not investigate further.

However, upon checking my bank account after returning home, I was alarmed to find a $500 charge. I immediately called the front desk and was informed that a note stated the smoke detector had plastic on it and that ashes were allegedly found in the room. This was shocking, as we had no involvement in this incident.

I was directed to speak with the manager, Samantha, who said she would need a few days to investigate the matter with the staff. I called back as instructed, but she was unavailable again.

Despite my efforts to communicate with staff, I have not received any acknowledgment, apology, or solution.

Additionally, it is highly concerning that a safety hazard like a plastic-covered smoke detector and alleged ashes would go unnoticed before assigning the room to guests. This is unacceptable and puts the health and safety of guests at risk.

Samantha, the general manager of the location, was very rude and unhelpful. She did not take my complaint seriously. This is my first time experiencing something like this.

ok O.

As a truck driver, I require a 10-hour break. Unfortunately, I arrived late, and I was not informed about any ongoing construction. I was abruptly awakened by persistent banging noises. When I contacted the front desk, I was informed that construction was permitted to begin at 8 AM. I was not notified about this when i arrived, nor was I offered the option to move to a different room that was further away from the noise. Consequently, I spent two hours in my truck attempting to get some rest.

Jen H.

I recently stayed at this hotel, and I have to say, cleanliness is my top priority—and this place exceeded my expectations. The entire hotel was spotless, from the rooms to the common areas. The location was also nice and quiet, which added to the relaxing atmosphere. The room was pleasantly dark at night, and I had a fantastic sleep.

I did encounter a minor inconvenience with my door, as it stuck and didn’t latch properly a few times, making it tricky to get in.

While this hotel is priced higher than others in the area, the cleanliness and overall upkeep make it worth it. The breakfast was decent with a good variety of options, and the area was always well-stocked and immaculate. If cleanliness and a restful night’s sleep are as important to you as they are to me, this hotel is a great choice.

Maddie W.

A friend and I stayed 2 nights at this hotel for a wedding. Our hotel was not terrible. The rooms were very outdated but seemed to be clean for the most part. Once we had left, the next day we noticed a charge in our account. This hotel has scammed us with unnecessary fees and charges that were not made by me or the other guest. We were falsely accused of tampering with the smoke alarm and leaving ashes in the room and were charged $500 for this. The manager Samatha was EXTREMELY rude and unhelpful with this entire situation. We are both young, nursing students who do not smoke what so ever and cannot believe we got charged for this. Do not recommended this place!!!!!

Rach (.

Brenda was amazing. She was so kind and I wish all customer service people were like her. We got there very late on Christmas Eve after a rough trip and I just loved her. Thank you Brenda!

Taylor M.

I was charged $500 smoking fee from my two night stay at the American Inn. When you book a semi-outdated hotel, you don't have very high expectations. The second night of our stay, my friend noticed the plastic around a smoke alarm in our room. Since we were checking out in less than six hours, we did not think to investigate. However, this led us to be charged with a smoking fee. This smoke alarm could've been under maintenance for all we knew. Overall, we were charged and accused of something we did not do.