Advance Auto Parts - Crofton, Maryland

kirk T.

Excellent store and service, better than the couple of miles down the road. I usually always find what I need to service my cars, and if they don't have it, they usually can find and get it very quick. In over last 7 years, I have seen many employees change, but almost all have been very helpful and pleasant to deal with. Check the coupon before heading over, as sometimes the website has better offer for the same product than what is advertised in store.

Squad F. (.

I couldn’t find the right size for my license plate screw/nit and the employees that were working helped me find something that was a temporary fix even though they didn’t have my size in stock. I really appreciated it. Great guys!

Diana N.

We had a very good experience in this place. People who work there is very attentive and nice. Is not a huge place, but you can find a lot of things there! Certainly if we need we will be back!

Ana L.

Excellent customer service every time I shop here! I needed license plate fasteners and Kevin assisted with finding the right type and switching out my license plate. Top notch service always!!

Diesel R.

Had a great experience recently at this location
They quickly helped me with my requests and assisted me with install. Professional, courteous and prompt service. Store is clean and easy to find what you need. Thank you very much.

S P.

Used this store a lot but because of rude staff I will not be coming back. I came in the man oat the counter seemed very disinterested in helping, never made eye contact asked a question and he answered and I asked another question which I guess another him and he raised his voice at me. I looked at him and said “it seems like you’re having a bad day and I hope your day gets better” he still didn’t make eye contact or even acknowledge what I said and so I left. Disappointing because they were closer but I’ll drive the extra 5 minutes to go to a different auto parts store in the future there are plenty in the area who have staff who care for speaking to people in a respectful manner.

Francisco A.

Great service. Don’t let the size lead you to think they don’t have v what you need.

DP C.

Bought a $50 set of rims and ask the guy inside for a rubber mallet and flathead screwdriver. He tells me he has them for sale. Every auto parts store I’ve been to lends these things to put them on. Then I ask the guy if he recycles the rims and he tells me to put them in the trash. I put them in the trash can and he takes them out in front of me, saying he said he told me to put them in the back trash can! All these places are run by insolent teenagers

This generation lacks basic customer service . Same at the other auto parts store—Autozone— but this was much worse for

Jason

Just left and what a great experience. I came in yesterday looking for VR1 oil for my 68 mustang and they didn’t have any. I came back today and was gonna get 10w30 and do a zinc additive. With out my asking the store rep ordered the product for me and had it ready for me when o arrived.

Top tier A+++++++ Service !

Well done!

kirk T.

Excellent store and service, better than the couple of miles down the road. I usually always find what I need to service my cars, and if they don't have it, they usually can find and get it very quick. In over last 7 years, I have seen many employees change, but almost all have been very helpful and pleasant to deal with. Check the coupon before heading over, as sometimes the website has better offer for the same product than what is advertised in store.

Squad F. (.

I couldn’t find the right size for my license plate screw/nit and the employees that were working helped me find something that was a temporary fix even though they didn’t have my size in stock. I really appreciated it. Great guys!

Diana N.

We had a very good experience in this place. People who work there is very attentive and nice. Is not a huge place, but you can find a lot of things there! Certainly if we need we will be back!

Cindy C.

Everyone at the store is so helpful! I have worked with Jay a few times and he is a great resource and always has a smile on his face.