M & M Party Rentals & Supplies - Watsonville, California

Jade Gleitsman

Absolutely amazing to work with! Came with all items for my wedding, very quick to respond and easy to work with. Very clear contract/list of items rented and all in great condition. Everything looks as is on their fb page. Would 100% recommend.

jack mcgrath

We rented chairs for our wedding in Hollister. They were able to deliver for a reasonable fee. They arrived on time and as advertised. We were even able to add some umbrellas last minute to help with a fall heat wave. Highly recommend for your next event!

Theresa Sprandel

Beware of this company!!!!!!!!!
When my daughter got married we were shorted several water and wine glasses, as well as had received silverware with “Food” stuck on it. When I contacted the owner while setting up, (I set up myself, so I know) to let her know about the problem, she called me a liar, plus keep saying, “keep checking, it’s all there.” I was in tears from her unprofessional rudeness. Therefore a table and a half didn’t get a wine or water glass.

The bar we originally rented from their display room, was not the “piece of junk” they dropped off. (Embarrassing)

The best part is, as it turned out, after they picked up everything after the wedding, they found “We Were Shorted the Glasses” (as we were missing a case full.) They had more than one warehouse to get my order from, she stated. Well, “THEY WERE WRONG,” but instead of apologizing and giving me credit, I had an extra cleaning charge on my charge card for almost $100 dollars, the next month!

I had to cancel my credit card (she charged on) in order to get the charges reversed, that she illegally tried to steal from me!

Please be warned. Do not let this Unprofessional Rental Company ruin your special day! I would give them a 0 rating if possible!

Missy Tom

Will NEVER rent from them again. Reserved equipment months ahead DAY of DID NOT have what I rented. they had a piece missing from flower cart. Older white Lady was so rude. go to celebrations the owner there is very sweet and will have all your equipment when your scheduled to have so.

Veronica Ariel Hensley

I do not recommend this place. For my wedding I rented the nacho machine but couldn't use it cause a piece was missing. I had 20 napkins that I didn't receive. And they brought me a broken chair!! It's been 2 weeks and she hasn't called me back to talk to me about this and the staff is no help either! Shes refusing to talk to me! Every time I call shes supposedly not in to talk!! My wedding planner had issues with this place with previous weddings and will no longer recommend this place to other brides!!

Micah Braly

Ordered Rentals for my wedding and asked them to deliver and pickup. When I called to confirm my order the week before they told me that I didn't request delivery, when I clearly did. They refused to let me cancel the order to get some of the money back. Overall they seem very disorganized and inflexible. Would not recommend.

Chris Focht

Not only in this business unreliable but the owner is rude and willing to breech contract. Missed delivery windows, failed to return multiple calls both on day of and after the fact. Hung up on me after resorting to childish behavior. Seriously a group of unprofessional people. Listen to the other reviewers and go to any one, absolutely any one else.

Just a friendly reminder this place is still terrible and all the current reviews show that.

Brittany Lee

So, upon my original entrance of this place, I was completely impressed. Their inventory is excellent, and they are much cheaper than other places around. But let's talk about customer service for a minute. Now, I work in hospitality, and have trained individuals in customer service. When I came into this store, not ONCE did the three employees that were working acknowledge my presence. Ok, I got over it. I was able to walk around, take photos for at least half an hour, and leave.

My second experience, different story. I walked in, ready to spend about $2,000 for my wedding, which I guess is chump change to them. Still no acknowledgement from the employees. I walked around because I wanted to get a final count of things to rent. After perusing the store, I finally approached one of the girls and said, "I'm going to need to talk to you, I would like to book some things for my wedding". She looked irritated, but began to help me. Upon further discussion, come to find out that several main items ON THEIR PERSONAL WEBSITE are priced incorrectly! I showed her the website, and her response was. "Oh yah. She's (the owner) is working on updating the website. You need to look at our facebook." ummm ok. I need to check your FACEBOOK for accurate pricing? (I later on checked the facebook, and no prices were listed) The items I had come for were TRIPLE the price of their website. I asked if there was any way to make an exception, as the price was wrong and showed her the proof. She said she doesn't have the authority to give discounts and I would need to call back for the owner. I explained that the party place down the street has the same things for half the price, but I would prefer to rent from them as I had already done the research and liked the owner. She responded saying that "she doesn't play that game". I was shocked. I was ok with the lack of discount if the employee would have at least pretended to have sympathy for me. "Oh I'm so sorry for the inconvenience, I truly understand how frustrating that is, that you were told one price and now its triple the amount!" Thats all she would have had to say. But no. I took the day off of work, to spend thousands of dollars, only to find out that the employees here are rude and have no desire to make a sale. I walked out of the store, after my mother angrily stormed out. We have no plans to return, and will certainly advise others to stay away from here.

Just a side note for Marsha the owner. This isn't a "game" as your employee stated. This is supposed to be a professional business. Your employees do NOT care if you lose business. They do NOT care that I will never be back, and that they lost you $2,000 in profit. They collect a paycheck and go home. If you want your business to succeed, I suggest you look for new employees. Because not ONE of them was even remotely helpful. I'm sure when you ask them what happened, they will have each others backs and say I was just a crazy bridezilla. Because why would they admit their poor behavior? But coming from a family of small business owners, I know the importance of good employees and how they can make or break a business. Good luck.