Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch) - A Comprehensive Guide

Located in the heart of Redwood City, California, the Provident Credit Union (Redwood Shores Community Branch) is a premier financial institution that offers a wide range of services to its members. In this article, we will delve into the details of this credit union, exploring its main services, location and access, featured characteristics, practical information, and customer reviews.

Main Services

• Credit Union: Provident Credit Union is a not-for-profit, member-owned financial cooperative that offers a variety of financial services to its members.
• ATM: The credit union has a network of ATMs across the country, allowing members to access their funds 24/7.
• Bank: Provident Credit Union offers a range of banking services, including checking and savings accounts, term share certificates, and mortgages.
• Financial Consultant: The credit union provides personalized financial consulting services to help members achieve their financial goals.
• Financial Institution: As a financial institution, Provident Credit Union offers a range of financial products and services, including loans, credit cards, and investment services.
• Mortgage Lender: The credit union offers mortgage lending services, providing members with access to competitive rates and terms.

Location and Access

The Provident Credit Union (Redwood Shores Community Branch) is located at:

Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065

Phone: 6505917845

Website: providentcu.org

The credit union is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Members can also access their accounts and conduct banking transactions online or through the Provident Credit Union mobile app.

Featured Characteristics

* Personalized Service: Provident Credit Union is committed to providing personalized service to its members, with a focus on building long-term relationships.
* Competitive Rates: The credit union offers competitive rates on its financial products and services, including loans, credit cards, and investment services.
* Community Involvement: Provident Credit Union is committed to giving back to the community, with a range of charitable and community programs in place.
* State-of-the-Art Technology: The credit union has invested in state-of-the-art technology, providing members with access to online banking, mobile banking, and other digital services.

Practical Information

* Hours of Operation: The Provident Credit Union (Redwood Shores Community Branch) is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM.
* Drive-Up Service: Members can conduct banking transactions at the drive-up window, making it convenient to access their accounts without leaving their vehicles.
* ATM Fees: Provident Credit Union does not charge ATM fees for members, making it easy to access cash without incurring additional fees.
* Online Banking: Members can access their accounts and conduct banking transactions online, 24/7.

Customer Reviews

Provident Credit Union has a strong reputation among its members, with an average rating of 3.4/5 on Google My Business. Here are some positive aspects mentioned in customer reviews:

* "I have been a member of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manager and, one staff are Awesome except the manager is n"
* "This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a mini"
* "I've been with PCU for over 10 years and have always been satisfied with the service. The staff is knowledgeable and helpful, and the rates are always competitive."

Overall, Provident Credit Union (Redwood Shores Community Branch) is a reputable financial institution that offers a range of services to its members. With its competitive rates, personalized service, and community involvement, it is a great option for those looking for a trusted financial partner.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.