Arrowhead Credit Union - Eastvale, California

Arrowhead Credit Union: Comprehensive Banking Services in Eastvale, CA

Tucked away at 6170 Hamner Ave, Eastvale, CA 91752, United States, Arrowhead Credit Union stands as a beacon of financial services, dedicated to empowering its members through a wide array of banking solutions. This comprehensive guide delves into the main services, location and access, featured characteristics, practical information, and the positive aspects highlighted in customer reviews of this esteemed financial institution.

Main Services

• Personal Banking: Arrowhead Credit Union offers a robust suite of personal banking services, including checking and savings accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs). Their personal banking options cater to various needs, from everyday transactions to long-term savings and retirement planning.
• Loans: The credit union provides a full spectrum of loan services, including mortgage, auto, personal, and business loans. They also offer lines of credit and credit cards to help members manage their finances effectively. Arrowhead's loan services aim to provide competitive rates and flexible terms tailored to each member's unique financial situation.
• Business Services: Arrowhead Credit Union supports local businesses with a range of services, such as business checking and savings accounts, commercial loans, and merchant services. They also offer payroll services and online banking solutions to streamline business operations.
• Digital Banking: The credit union provides convenient digital banking options, including online and mobile banking, bill pay, mobile deposit, and eStatements. These services enable members to manage their finances securely and efficiently from anywhere, at any time.
• Financial Education: Arrowhead Credit Union is committed to empowering its members with the knowledge and tools necessary to make informed financial decisions. They offer financial education resources and workshops to help members improve their financial literacy and achieve their financial goals.

Location and Access

Arrowhead Credit Union is situated in the heart of Eastvale, CA, along Hamner Avenue, just a short drive from the 15 Freeway. The branch is nestled in a bustling commercial area, surrounded by various retail stores, restaurants, and other amenities, making it easily accessible for members. The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM, ensuring convenience for members with varying schedules.

Public transportation is available nearby, with several bus stops within walking distance of the branch. Additionally, the credit union offers ample on-site parking, with designated spaces for members with disabilities. The branch is also wheelchair-accessible, with a ramp leading to the entrance and automatic doors for easy access.

Featured Characteristics

• Full-Service Branch: The Eastvale branch offers a full range of services, allowing members to conduct most of their banking needs under one roof. This includes teller transactions, loan origination, and financial planning consultations.
• 24/7 Access: Although the branch has set business hours, members can access their accounts and perform various transactions through the credit union's online and mobile banking platforms, as well as the ATM located within the branch lobby, which is available 24/7.
• Community Involvement: Arrowhead Credit Union is deeply committed to serving the Eastvale community. The branch regularly hosts community events and supports local organizations through sponsorships and volunteering efforts, fostering a strong connection with the community it serves.
• Secure and Convenient Facilities: The Eastvale branch features state-of-the-art security measures, including video surveillance, secure vaults, and encrypted online banking platforms to protect members' assets. The branch also offers a comfortable and inviting atmosphere, with modern decor and complimentary refreshments for members.

Practical Information

• Address: 6170 Hamner Ave, Eastvale, CA 91752, United States
• Phone: 800-743-7228
• Website: arrowheadcu.org
• Specialties: Credit union, ATM, Car finance and loan company, Financial institution
• Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, On-site parking

Positive Aspects from Reviews

With an average rating of 4 out of 5 stars on Google My Business, Arrowhead Credit Union has received numerous positive reviews from its members. Some of the most commonly praised aspects include:

• Exceptional customer service: Many reviewers highlight the friendly, helpful, and knowledgeable staff at the Eastvale branch, commending their ability to address members' needs promptly and efficiently.
• Competitive rates and fees: Several members praise the credit union's competitive interest rates and low fees, which help them save money on their financial services.
• Convenient location: The branch's central location in Eastvale and ample parking are frequently mentioned as positive aspects, making it easy for members to access the services they need.
• Ease of application processes: Many reviewers appreciate the streamlined application processes for loans and other services, noting that the staff made the process as smooth and stress-free as possible.
• Community involvement: Some members express their satisfaction with the credit union's commitment to the Eastvale community, mentioning the branch's support of local events and organizations.

Arrowhead Credit Union's Eastvale branch stands as a testament to the credit union's commitment to providing exceptional financial services tailored to the needs of its members. With a comprehensive range of services, a convenient location, and a focus on exceptional customer service, the branch serves as a valuable resource for the Eastvale community. By offering competitive rates, low fees, and a dedication to financial education, Arrowhead Credit Union empowers its members to take control of their financial futures.

👍 Reviews of Arrowhead Credit Union

Joseph G.

1/5

They do not communicate with you at all. This was a secondary account and apparently my balance went to zero but was never informed by letter or email. My account was closed out without any notification.
Received emails for feedback and usual spam but never anything about the status of my account. Only reason I found out was when I attempted to access my online account.
Don’t bother opening an account with them.

Ashleigh D.

1/5

I literally just left this location I went in and there was 5 tellers literally standing around helping 1 lady. It took them way to long to acknowledge me. Then when the girl did I told her what i needed and she said I would have to wait 15 to 20 minutes because she was the only teller on the line , mind you again there was 5 people helping 1 custimer and there was no one behind me. unfortunately I believe because of the color of my skin and the amount of kids I had I was treated differently.I worked as a teller years ago for 2 diffrent banks and had I done this I would have gotten written up or fired especially if it was a mystery shopper seeing how we were doing as a bank. I love arrowhead but this location needs to do better. I'm heading to the riverside location which is out of my way but I rather travel the distance to be treated kindly.

Teresa G.

5/5

Everyone is always ready to help and answer all questions with patience, courtesy and a smiles! I love this credit union!

Andrew F.

5/5

Decided to give the shaft to big banks and the fat cats of Wallstreet, after being with wells fargo for 12 years I closed down the account and joined arrowhead credit union about a year ago and it's a great bank

Trevor B.

1/5

Not Helpful.
Loyalty means nothing to this CU.
They have surprise fees
Not veteran friendly.

Patricia H.

5/5

Always a good experience at the Eastvale Arrowhead Credit Union, great staff, friendly and helpful.
Thank you.

Berenice L.

5/5

Went in to open an account, Erin was very helpful.

Brenda E.

5/5