Royal Thai Spa - San Francisco, California

Tony L.

Massage was decent, the masseuse did a nice job opening up movement in my hips in a way I hadn't prior experienced.

The atmosphere was...off. I didn't really expect to hear so much road noise, cell phone conversations of people walking by outside, while receiving a $120 massage. Any sort of sound proofing, or even a token attempt at atmosphere would have really improved the experience.

I guess I could deal with that all, I mean I was only there because I was in so much pain and having a lot of difficulty walking. I really wanted to set my body on the right course to recovery, get in an UBER and go home and lay down.

Unfortunately, the front desk failed to inform me until AFTER the massage, the credit card system wasn't working. That it was cash only,

I had to cross the busy street out front, find my way into the hotel, ask the front desk there where the ATM was, and pay a total of $9 in ATM fees on top. I had to do this TWICE because the front desk massage person didn't properly inform me of how much I had to pay. They also tried to hold my debit card as collateral (as they forced me to go find an ATM, I didn't want to leave without paying) and I had to explain to them that I needed my card to use the ATM.

Keep in mind I was having a lot of difficulty walking and that's why I went in for the massage in the first place. It was basically entirely undone by the stress of the payment debacle and having to drag my aching foot across the street and into the hotel twice.

There was no apology or consideration for this and I made sure to tell the next people waiting that they would have to have cash ready. They looked as surprised as I was, and thanked me.

Ultimately, any benefits from the massage were completely undone by the complete lack of consideration from the front desk, particularly when it came to payment. I can understand a point-of-sale device malfunctioning, I worked in hospitality for nearly 20 years. But, if you know about this all day, and fail to inform people until after services have been rendered, you are setting everyone up for a bad time.

I could barely afford this anyway, and the $9 ATM fee on top was just insult to injury. I should have asked them to reimburse me.

There's no way I'd ever go here again, and if I heard a friend had an appointment I'd tell them to cancel

Scott P.

Just to share my experience, I had traveled for about 10 hours that day and my back was killing me. The spa stayed open to help me and really loosened up my back. They were so professional and it was neat and clean. I was very happy about that. I strongly suggest anyone needing a massage to go there.

Paul K.

My sister recommended a specific masseuse over at Royal Thai Spa to me because of my chronic hip and back pain. Ventra's experience was very apparent when she began to work on me and I appreciated how knowledgeable she was. I received a 90 minute traditional Thai massage and it was affordable compared to other locations in San Francisco. If you're thinking of stopping in and are in need of an attentive and experienced masseuse, ask for Ventra.

Kathy C.

I had the best massage of my life here! I suffer from migraines that would have ruined my vacation and she stooped to dead in its tracks! Full body hot stone massage! The atmosphere is tranquil and establishment is very clean! Very good price too!

Roz K.

Ventra was wonderful. The massage was great. Excellent pressure, good technique and friendly. She knew I was tighter on one side and made sure to give extra attention to that! I will be back for sure! It's easy to book online too, so that was a wonderful feature!

Gina

“The ultimate relaxation experience! The Thai massage by Monica exceeded my expectations—every touch was filled with expertise and care, releasing deep tension and leaving me feeling instantly lighter and refreshed. The atmosphere is warm, clean, and peaceful, making it the perfect retreat from the city’s chaos. Coming here feels like recharging both body and mind. Truly impressed and will definitely be back!”

Orawan

“I was really impressed with the massage service! Monica therapist was very skilled, knowing exactly where to apply pressure to relieve tension and pain. I felt a significant improvement after the session. The place was clean, well-maintained, and had a relaxing atmosphere, making the whole experience very comfortable. Highly recommend for anyone looking for a great massage!”

S R.

Eddie did a great hot stone massage. Very relaxing!
My friend and I were able to do a walk in couples massage on a Tuesday and absolutely have no regrets. Great massage, good pricing. I recommend!