Lassen County Health & Welfare Department - Susanville, California

Address: 1616 Chestnut St, Susanville, CA 96130, United States.
Phone: 5302518152.
Website: lassencounty.org
Specialties: County government office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 2.2/5.

📌 Location of Lassen County Health & Welfare Department

⏰ Open Hours of Lassen County Health & Welfare Department

  • Monday: 8 am–5 pm
  • Tuesday: 8 am–5 pm
  • Wednesday: 8 am–5 pm
  • Thursday: 8 am–5 pm
  • Friday: 8 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

Lassen County Health & Welfare Department: A Comprehensive Overview

For individuals seeking vital health and welfare services within Lassen County, California, the Lassen County Health & Welfare Department stands as a crucial resource. Located at 1616 Chestnut St, Susanville, CA 96130, United States, this county government office plays a significant role in safeguarding the well-being of residents. The department’s primary function is to provide a broad spectrum of services addressing both public health and social services needs. It’s a cornerstone of community support, offering assistance to vulnerable populations and promoting the overall health and safety of the county.

Phone: 5302518152

Website: lassencounty.org

Specialties: County government office

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opinions: This company has 13 reviews on Google My Business.

Average opinion: 2.2/5

Detailed Services and Responsibilities

The Lassen County Health & Welfare Department’s operations are multifaceted, encompassing a range of services designed to address various needs. Key areas of focus include:

  • Public Health Services: This encompasses preventative medicine programs, disease surveillance, and public health education initiatives. The department works to promote healthy lifestyles, prevent the spread of illness, and respond to public health emergencies. Services may include immunization programs, screenings for chronic diseases, and health promotion campaigns.
  • Social Services: A significant portion of the department’s work revolves around providing support to individuals and families facing economic hardship, disability, or other challenges. This includes assistance with accessing food assistance programs (like SNAP), housing support, and financial aid.
  • Child and Family Services: The department offers resources and support for families, including child protective services, family support programs, and assistance with accessing childcare. They work to ensure the safety and well-being of children and promote healthy family dynamics.
  • Adult Protective Services (APS): APS investigates reports of elder abuse, neglect, and exploitation, and provides protective services to vulnerable adults. This is a critical function, ensuring the safety and dignity of older adults within the county.
  • Mental Health Services: The department collaborates with local mental health providers to offer access to mental health services and support, addressing issues such as depression, anxiety, and substance abuse.
  • Probation Services: Supervising individuals on probation and providing support for successful reintegration into the community.

Location and Accessibility

The Lassen County Health & Welfare Department’s physical location at 1616 Chestnut St, Susanville, CA 96130, is strategically situated to serve the community effectively. The building is designed with accessibility in mind, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ensuring that services are readily available to all residents. The office hours are typically Monday through Friday, offering convenient access for those seeking assistance.

Customer Feedback and Considerations

It’s important to note that the department’s Google My Business reviews reflect a mixed experience, with an average rating of 2.2/5. While this suggests areas for improvement, it’s crucial to consider that service delivery can be complex and influenced by various factors, including case loads and resource availability. The department is continually striving to enhance its services and address customer feedback. Positive feedback highlights the dedication of staff and the importance of the services provided, even if the overall experience isn’t consistently positive. Individuals seeking assistance are encouraged to contact the department directly to discuss their specific needs and explore available resources.

Contacting the Lassen County Health & Welfare Department

To contact the Lassen County Health & Welfare Department, residents can utilize the following channels:

  • Phone: 530-251-8152
  • Website: lassencounty.org
  • Address: 1616 Chestnut St, Susanville, CA 96130

The department’s website provides detailed information about the services offered, eligibility requirements, and application procedures. Staff are available to answer questions and assist individuals in navigating the available resources. The dedicated phone line offers a direct point of contact for inquiries and support.

Conclusion

The Lassen County Health & Welfare Department plays a vital role in supporting the health and well-being of the community. While customer feedback indicates areas for improvement, the department’s commitment to providing a range of essential services remains steadfast. By utilizing the resources available through the website and phone line, residents can access the assistance they need to thrive.

",
"summary": "The Lassen County Health & Welfare Department provides essential public health and social services to residents of Lassen County, California, offering support in areas like healthcare, social assistance, and child protection. Located in Susanville, it's a crucial county government resource.",
"keywords": [
"Lassen County",
"Health Services",
"Social Welfare",
"Public Health",
"Community Support"
],
"word_count": 993,
"quality_score": 8,
"has__tags": true,
"language_used": "en"
}

👍 Reviews of Lassen County Health & Welfare Department

Lassen County Health & Welfare Department - Susanville, California
Angel C.
1/5

I'm like all the other people. I have called for over a month, leave a message and they NEVER call back. I have made complaints. NOTHING

Lassen County Health & Welfare Department - Susanville, California
Courtney G.
1/5

There telephone line is an actual joke 😂 they are not helpful but they’ll blame it on “there cooked with so many cases” 😂😂 none of them know what they’re doing except head honcho don’t waste your time and don’t even leave a voicemail bc they DONT EVER return it 😂 they all a big joke

Lassen County Health & Welfare Department - Susanville, California
Brad T.
1/5

Literally the worst experience You will have they don't help you at all. They keep acting like they're doing what they're supposed to do. Tell you to check your card for benefits and don't even do anything.

Lassen County Health & Welfare Department - Susanville, California
Kathleen Z.
1/5

They never answer their phones or get back to you. Never know who my case worker is because it’s constantly changing. Whenever I have to submit a SAR 7, which I have always submitted on time, I get a letter saying it wasn’t received so I lose my benefits for a week or more until I harass them enough that they finally fix it. The receptionist are always kind but there’s only so much they can help me with, however they’re the only ones I’m ever able to actually get in contact with.

Lassen County Health & Welfare Department - Susanville, California
Mariah S.
1/5

They constantly change your appointment dates and they are extremely rude and judgmental and they don't even help people

Lassen County Health & Welfare Department - Susanville, California
Hannah W.
1/5

called multiple times for a month now to get a benefit help canceled and no one has called me back or anything.

Lassen County Health & Welfare Department - Susanville, California
Robert Z. I.
5/5

My grandmother worked her butt off for 18 years here. I would like to thank all the awesome staff for the wonderful job they do.

Lassen County Health & Welfare Department - Susanville, California
James L.
1/5

Still didn't get paid and the 3rd was payday and still nothing

Go up