Dunkin Donuts/Baskin Robbins - Streator, Illinois

Dunkin' Donuts/Baskin-Robbins

Address: 1 Marilla Park Rd, Streator, IL 61364, United States.

Contact Information:

Phone: 8158226080.

Website: news.dunkindonuts.com.

Specialties: Coffee shop.

Other Points of Interest:

• Delivery
• Drive-through
• Takeaway
• Dine-in

The coffee shop offers a variety of coffee, breakfast, dessert, and other quick bites. The shop has a cozy atmosphere, making it suitable for working on a laptop, tourists, and families with kids.

Facilities and Accessibility:

• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible seating
• Wheelchair-accessible toilet

The shop is wheelchair accessible, providing a comfortable experience for all customers.

Opinions:

This company has 112 reviews on Google My Business.

The average opinion is 3.6/5.

Customers praise the coffee, breakfast, and dessert options. Some customers mention that the egg is sometimes dry, but overall, the shop offers excellent food and drinks.

One customer recommends the peppermint hot chocolate as a great seasonal option. Another customer likes the pumpkin flavors and new donuts.

Rating Breakdown:

👍 Reviews of Dunkin Donuts/Baskin Robbins

GardysGotAGun89

4/5

The $6 meal deal is what I'll be getting for the foreseeable future from here. My one nitpick is that the egg is usually a bit dry, but they're like that elsewhere as well. The hash browns turn out well, and the coffees are always excellent. The current seasonal ones are incredible (peppermint hot chocolate is my recommendation for most people), and this location still serves the pumpkin flavors too. The new donut is incredible too.

Chloe C.

1/5

Didn’t get my mobile order because his system didn’t print my receipt So where did my money go? Rushed me out of the drive thru for his timer, which I had to use because “I don’t open my door until 6.” New manager is a joke

Samantha V.

1/5

This place is the worst! They are always out of something, they aren’t up to code with anything or check expiration on anything. I honestly don’t know why they haven’t been shut down yet. And their prices are not what they say. They put more milk in the drinks instead of coffee. They shouldn’t be aloud to be open honestly. You aren’t getting what you paid for I promise you that.

Chris P.

1/5

Lady was very rude everytime we go through dunkin in Streator we have a bad experience

Lisa C.

4/5

Not bad, I got the egg not the egg white only. It has a nice little spice taste.

Ally C.

1/5

Horrible service. I ordered 4 drinks and the guy at the window was rude. Went back in because he gave me one of the drinks in a small when I had paid for a medium. I also wanted to get one of the drinks hot instead of iced. I told the girl in there and she replied with “uh” and turned around and grabbed the rude guy. He told me you ordered all iced drinks. I said ya my mistake I meant for this to be hot. Still charged me and was rude and didn’t care. So I spent over $30 on 4 drinks. Completely ridiculous. If you hate your job go work somewhere else.

Karen N.

1/5

Terrible business. The owners are rude as hell. They yell at you, talk over you, ignore you when you are asking a question. Ordered 2 scoops of mint chocolate chip ice cream and got charged 14.58. Owner refused to look at the receipt just kept saying I was not over charged. Owner was yelling at other staff as well as speaking in another language on the phone. (They rarely have all the options available for door dash orders also. )
Calling your customers ignorant things in other languages is extremely childish, unprofessional and disrespectful. I don't care where you're from, you do not treat people like that. I've noticed other people of the same heritage act like they are above other people. Stop it. You're not. I won't shop here anymore.

Chandra J.

1/5

Horrible experience. Spent over half an hour there, all of which was standing in line. I ordered an iced coffee and was told I had to order my son's ice cream at the next register, which was clearly marked closed. I got to that register, and was told that I could get the ice cream but had to go back to the back of the line at the first register and pay for it. I sat him down with his ice cream and then waited in line for another 15 minutes to pay. Then the girl charged me FOR THE CUP that was holding the ice cream!!! I questioned it, and the young man working there corrected her, refunded me. By the time I got back to the table, he had finished. So much for sharing in conversation and a treat. Really disappointing, Dunkin is my go-to in every state I travel.