Red Roof Inn Bourbonnais - Bourbonnais, Illinois

Venture05204930107

The staff Diane, Paul and Shannon are so cordial and they govern all of your issues with ease. The rooms are impeccable and the lobby is the same. My stay here felt like home. And my dog was even welcomed. I would recommend Red Roof Inn to everyone!!!

PROMOS

I recently stayed at the Red Roof Inn in Bourbonnais on Route 50, and overall, it was a solid experience. The staff was friendly and professional, making check-in and check-out smooth. The room was clean and comfortable, which I appreciated. However, there were a couple of things that stood out to me.

First, the water pressure was pretty low, which made showers less enjoyable. If that could be improved, it would make a big difference. Second, the $50 deposit policy felt a bit unnecessary, especially since many other hotels don’t require this. I understand the reasoning behind it, but maybe there’s a better approach.

For example, if the concern is damages or smoking in the rooms, why not charge violators directly instead of requiring every guest to pay a deposit? Another idea could be implementing a system where repeat offenders get temporarily banned—say, a one-month suspension for smoking violations. This would protect both the hotel and guests who follow the rules.

I have plenty of ideas that could benefit both the staff and customers, making the experience better for everyone while ensuring the hotel maximizes its potential. If management is interested in discussing ways to improve operations, I’d love to connect. That being said, great job to the staff—keep up the good work!

Karla O.

I recently had the pleasure of staying at your hotel, and I must say, it was an exceptional experience. Every corner of the hotel exudes neat and comfort, making it the perfect place to relax.

Two staff member, in particular, stood out during my stay. Shannon, Diann and Shelley were incredibly attentive and went above and beyond to ensure my needs were met. It's clear that they take great pride in their work and truly care about the guests.

Overall, my stay at your hotel was amazing, and I look forward to returning in the future. Thank you for providing such a wonderful experience!

James S.

Stayed here one night, visiting my son at Olivet. Great location. Shelley at the front desk was awesome! Very friendly and knowledgeable. She even gave me the room with the best view (see picture). This is great for someone wanting an inexpensive place to stay for a night.

Cruiser60844698987

Mohammad did an amazing job with everything today. He helped me when I really needed it with great service. The room looked amazing & the food service is top tier. They also have elevators & a very nice bar with close food places nearby! My stay was amazing.

Jennifer H.

We stayed for 4 nights and couldn’t be happier. The rooms were clean and the staff extremely friendly. For anyone local, this hotel has undergone major renovations since 2021 and isn’t what it used to be. You can’t beat it for the price. Shannon was extremely helpful to us throughout our stay, and Paul was very welcoming and friendly when we were checking out. We recommend it to visiting friends from out of town, and will definitely be back.

Ryan H.

Staff was great, checking in had a hiccup. The room we booked and prepaid for was not available. I had to share a king bed with my adult son. The shower was a no go , the toilet barely functional. That and the not so well patched holes in the wall are why this place gets 2 stars.

Darren A.

Everyone is so friendly and helpful. Great experience .rooms very clean i like diann she was very helpful and they always willing lend a hand .they made sure I got a first floor room and breakfast was awesome I love the shower thus place is nice .Everyone is so friendly and helpful. Great experience .rooms very clean i like diann she was very helpful and they always willing lend a hand .they made sure I got a first floor room and breakfast was awesome I love th