Seward Gateway Hotel - Seward, Alaska

Mary Jernigan

Location is great & shuttle stop is near hotel. Walkable to harbor and downtown Seward.

Rooms are spacious & clean. Beds are comfortable, coffee maker and refrigerator in room. Breakfast area is very tight. It’s a narrow area & people are tripping over each other trying to get drinks & food. The dining area is spacious. It’s challenging to find someone to replenish breakfast supplies.

The price for bottled water is reasonable compared to the gift shops. The pantry area (next to check in) has a few snacks, drinks, and some misc otc supplies.

Mixed reviews on front staff. Out of 3 people, 1 was helpful. if they don’t know the answer to questions about the hotel & services, they don’t bother to find the answer.

Su Mac

Hubs and I were so pleased with this hotel. It’s quite new and super clean. Room darkening shades were HUGE for a good night sleep. Great laundry facility. Walking distance to the docks, which is fun to walk around especially when the fishing boats come in. Nice breakfast set up with something for everyone. Wonderful cafe seating area with beer and wine for sale in the afternoon. The only downside is that the quilt on bed is very thick, too warm for the summer. Highly recommend! If you appreciate this post, please click “Helpful.”

Grace P.

The Gateway Hotel is only a 5 minute walk from the Seward train station. They offer packages to combine your stay with a wildlife excursion with Major Marine Tours. The staff are friendly and helpful. If you're arriving by train your luggage will go straight to the hotel. Additionally, if you're boarding a cruise ship, they can also deliver your bags to the ship. The free breakfast was appreciated. It's steps away from the harbor and only 15 minutes from downtown Seward. Our room was clean and comfy. I definitely recommend staying here. Great for couples and families.

Bret Glas

What can I say about this place! Centrally located in Seward. From check in with the help do the amazing Grace who was near her end of shift and stayed over to make sure we were taken care of. To the breakfast staff making fresh coffee for us early birds. The beds were comfortable, and I am very judgy about my sleep. The rooms and bathrooms were clean. The blackout curtains were essential. Lily was so helpful every morning with fresh towels. Breakfast lasted late for those late risers in my family. Plenty of restaurants within walking distance. Walk along Resurrection Bay to downtown it’s only a mile away. Great burgers next to the hot. Amazing barbecue behind the hotel and across the street. A little coffee cart across the stream next to hotel. What a great place to stay in Seward. Looking forward to our next visit.

Joan T

I loved my stay here, it was extremely clean, and accommodating and centrally located close to eateries and pubs, and a Safeway with in walking distance. They have washer and dryer to use for a fee, in the laundry area they have a microwave to warm up food. The views from my room were awesome. The staff is friendly and very knowledgeable. They have a small store there for snacks. They offer a shuttle service taking you with in town. And they have Breakfast which was great. They offer luggage service to cruise ships, and train.I highly recommendations Seward Gateway Hotel. And most certainly would stay here again. Having Multiple Sclerosis travel is always extremely difficult but I found Seward Gateway Hotel had made my travel expedience the easiest ever without even knowing of my disability.

Ellie Burt

Clean lobby and rooms but very cheaply put together hotel with a high $ price tag, walls are thin, low water pressure, bedding is very itchy. Breakfast is very limited with trash piling up. Employees kept coming out of the staff room and running right into guests and didn't even try to stop or apologize to the guests they ran into. One nice thing about the rooms that most hotels don't offer is full blackout curtains for summer nights in Alaska. Overall, an okay hotel is just way overpriced for the quality of the hotel and the staff. Customer service is not a top priority here, it seemed. Left a message for a manager to contact to inform them so they can improve as good hotels are very much needed in the area.

Rebecca Kriha

This location is perfect! We were able to walk to everything we needed. They hold your bags for you before check in and after check out if you need that. The room was very nice and clean. The staff was so helpful. Grace at the front desk was great.

Kelley Stewart

We stayed at several hotels across Alaska and this by far was our FAVORITE hotel!!! We had SO MUCH ROOM for our family of 4!! We didn't feel like we were crammed into a room with 3 luggage bags. The rooms are spacious, they have BLACKOUT shades that truly black the sun out! This made it a lot easier for our 5 and 8 year old to go to sleep. The rooms were super clean, there was a large countertop in the bathroom, the staff was super friendly, the breakfast had lots of options, great wifi, and it was in a fantastic location! We would recommend this place to anyone!