Super 8 by Wyndham Galva - Galva, Illinois

Matthew D.

It is 2025, I pay $75 a month for internet at home and my WiFi would allow for my entire neighborhood to stream HD movies on 4 or 5 different televisions without so much of a hitch.

Here, in a hotel, where at the very least, functional internet would be expected? Good luck sending an email from your phone.

Aside from this very intolerable inconvenience, you can add the barely tolerable and transparent cost-cutting measures to a list, most of which have been mentioned by others, and you could reasonably come to the conclusion that you should avoid this hotel if you can.

Clearly this is someone’s tax write-off, and you’d be well advised to stay elsewhere.

Zachary M.

80 bucks a night for this place. The beds were ok, but the entire building is dated. Service was a joke. No one at the front to come sign us in, and no one told u about the free breakfast until it was over. I feel like I was robbed sleeping here. Unfortunately there aren't many options in this town.

Kevin W.

Avoid this dump!
Ok, I know Super 8 hotels aren't a Holiday Inn Express, but simple things or lack thereof make a huge difference.

The Room: I'm sure this one is a Health Code violation, but all of the bottles of shampoo, conditioner, etc., were all 1/2 used by the previous guest and then set back up on the little soap tray for the next guest to use up!!!! (See picture). Had a hand towel for a bath mat, the towels themselves were not much bigger than the hand towel & they were ratty & stained. They looked like they were 20 years old, and it took 2 of them to dry off. Small TV that sat below the bed, so I had to sit up to see it.

Service: ZERO customer service. The 2 individuals at the front desk just sat there yacking in whatever Indian language they were using, which I consider rude when doing it while a guest is standing there waiting. Barely understood me when I asked a question & when I went to the front desk later, I rang the bell for 5 minutes continuously while calling on their house phone (which remained busy for over 15 minutes). Nobody ever came to the desk or answered the phone.

Bugs: bugs are common, but I found dead earwigs in the bathroom and by the nightstand. I also found a lovely spider in the ice bucket with the lid on it which means housekeeping never cleaned or even looked inside the bucket before putting the lid on.

This was probably the most neglect for a hotel by its staff I've ever personally seen. To add insult to injury, they have the nerve to charge a $150 deposit on top of the rate & for what? There's nothing in the room worth $150 except for the items I brought. The vending machine was literally completely empty & no guest laundry.

Breakfast: Absolutely pathetic. These people don't care about their guests in any way. These people are a complete joke.

This place is the perfect example of why Super 8's all over the country have just gone down the toilet. As of now, they've all lost my business. I'd rather pay a higher rate with a more reputable hotel chain and feel comfortable during my stay.

Nancy S.

The hotel room badly needed repairs (missing a bathroom vent cover, holes in walls), the cleanliness was lacking, and despite advertising a continental breakfast and coffee, did not provide either. When we arrived, we had to call for check-in, no one was working the front desk in the evening and in the morning. It left little to be desired. | We would not have booked this hotel had we known.

Kevin G.

First of all it is fantastic Galva has a hotel open again. I had to stay here for family funeral for 3 days and was not disappointed. You get what you pay for in Motel 8 chain's. this one is probably above average and very clean. Rooms are obviously minimalistic. Some things they can do better is leave more towels in room. 2 small towels for 2 people for 3 days. Also the clerk was not extremely friendly but we did encounter friendly staff. they oddly charged me up-front for room which was a bit unusual but didn't mind it.
I would not hesitate to stay here again and the rates are fantastic. Great place to stay for Backroads music festival (almost can walk there!) plus other events in town. Good for workers coming to area.
Nice place and again if you know what to expect with Super 8 chain's this is about par for course but definitely a good place to stop. Beds comfortable.

T.J. F.

I travel over 100 days a year for my job and stay exclusively in Wyndham properties, so here we go..the good: parking lot was clean and well lit on arrival. I reserved through the Wyndham app, so check in went smoothly. My room was very clean, with a comfortable bed and pillows. All the stated amenities were in place, such as the microwave, in room coffee and small refrigerator. The hotel does have a luggage cart. My air conditioner/heater worked quite well. The television had a great selection of channels and a good picture. The not-so-good: the staff was non-existent, nobody at the front desk, no housekeeping on a stay over? i understand there were only myself and one other person staying, but come on, all you had to do was make the bed, empty one small trash can, and replace one coffee pack. No coffee cups or condiments for the in-room coffee, no working vending machine or ice maker, and no breakfast. With more attention to detail this would have been a great stay.

Tascha C.

We booked on an app, was told there may be additional fees, but not a deposit of almost the same as my room rate. When I told the person at the desk, he ran my card for the room and still asked for a deposit after. We were in the area for an event and had no extra cash, so we told him we would pay after the next days sales. We did not see a person at the desk after this point. We reserved and paid for a room with 2 queen beds, room had 2 full size. Had large cracks in the ceiling that were patched. With everything being booked solid, we had to stay and deal with it. I will not book nor recommend this place.

Sheila G.

Rooms were clean.
Here on business. We were taken back when checking in. We had to put a 150.00 deposit plus our rooms. Never in the 18 years working on the road have I ever had to put a deposit down like that. We booked online. We only stayed 1 night and close to job site.