The Great Escape - Corporate - South Holland, Illinois
Address: 300 W Armory Dr, South Holland, IL 60473.
Phone: 083393872.
Website: shopthegreatescape.com
Specialties: Outdoor furniture store.
Other points of interest: Delivery, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards.
Opinions: This company has 50 reviews on Google My Business.
Average opinion: 3.7/5.
📌 Location of The Great Escape - Corporate
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The Great Escape â Corporate: A Premier Outdoor Furniture Destination
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For individuals and businesses seeking to elevate their outdoor spaces, The Great Escape â Corporate presents a compelling option. Located at 300 W Armory Dr, South Holland, IL 60473, this established retailer specializes in outdoor furniture, offering a comprehensive selection to suit diverse tastes and budgets. With a dedicated phone line at 083393872 and a user-friendly website at shopthegreatescape.com, The Great Escape â Corporate ensures accessibility and ease of engagement for potential customers.
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Company Overview and Specialties
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The Great Escape â Corporate operates as a specialized outdoor furniture store, focusing on providing high-quality products and exceptional customer service. Their inventory encompasses a wide range of furniture pieces, including patio sets, conversation sets, dining sets, lounge chairs, and accessories. They cater to both residential and commercial clients, offering solutions for homeowners, apartment complexes, resorts, and other businesses requiring outdoor furnishings. A key strength of the company lies in their commitment to sourcing durable and stylish furniture that can withstand the elements and enhance the aesthetic appeal of any outdoor environment.
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Location and Accessibility
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The physical location at 300 W Armory Dr, South Holland, IL 60473 provides a convenient point of contact for customers seeking to browse the selection in person. The storeâs location facilitates easy access for local residents and visitors. Furthermore, The Great Escape â Corporate prioritizes accessibility for all customers. They maintain wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring that individuals with mobility challenges can readily visit the store. Credit cards are widely accepted, streamlining the purchasing process. Delivery services are also available, adding further convenience for customers who prefer not to transport their new furniture themselves.
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Services and Amenities
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Beyond simply offering a selection of furniture, The Great Escape â Corporate provides onsite services to assist customers with their selections. Staff members are knowledgeable and dedicated to helping customers find the perfect pieces for their needs. Sales representatives, such as John, are reportedly helpful and responsive, answering customer questions thoroughly and without pressure. The companyâs responsiveness is evident in their ability to handle backorders, as exemplified by a recent order for a hot tub that took nearly six months to fulfill due to COVID-related delays. Despite the extended wait time, customers appreciated the polite and efficient delivery team, who arrived within the promised timeframe. The Average opinion: 3.7/5 reflects the generally positive feedback received regarding the companyâs service and product quality.
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Customer Reviews and Feedback
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The Great Escape â Corporate boasts 50 reviews on Google My Business, providing a valuable insight into customer experiences. While the average rating is 3.7 out of 5, the diverse range of reviews highlights both positive and constructive feedback. Customers consistently praise the helpfulness of the staff, particularly the sales representatives, who are described as knowledgeable and attentive. Many express satisfaction with the quality of the furniture and the value for money offered. The efficient delivery process, as evidenced by several reviews mentioning timely arrivals, further contributes to a positive customer experience. The companyâs willingness to address delays, such as the hot tub backorder, and its subsequent proactive communication demonstrate a commitment to customer satisfaction.
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Key Features and Benefits
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- Extensive Product Selection: A wide range of outdoor furniture to suit various styles and budgets.
- Convenient Location: Easily accessible in South Holland, IL.
- Accessibility: Wheelchair accessible features ensure inclusivity.
- Flexible Payment Options: Accepts credit cards for streamlined transactions.
- Delivery Services: Provides delivery to customerâs location.
- Knowledgeable Staff: Helpful and responsive sales representatives.
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The Great Escape â Corporate strives to provide more than just furniture; they aim to create inviting and enjoyable outdoor spaces for their customers. Their dedication to customer service, accessibility, and a diverse product selection positions them as a reliable and valuable resource for anyone seeking to enhance their outdoor living experience. The company's handling of the hot tub backorder, despite the challenges posed by COVID-19, underscores their commitment to fulfilling customer needs and maintaining a positive reputation.
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"summary": "The Great Escape â Corporate is a reputable outdoor furniture store offering a wide selection, convenient services, and accessible facilities, consistently receiving a positive 3.7/5 rating from customers.",
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👍 Reviews of The Great Escape - Corporate
