Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois

Address: 722 Center Blvd, Romeoville, IL 60446.
Phone: 02296445.
Website: ihg.com
Specialties: Hotel, Conference center.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 257 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Holiday Inn Express & Suites Romeoville - Joliet North by IHG

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Introduction to Holiday Inn Express & Suites Romeoville - Joliet North

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The Holiday Inn Express & Suites Romeoville - Joliet North by IHG is a prominent accommodation option situated in the Romeoville, Illinois area, offering modern amenities for travelers seeking comfort and convenience. This establishment, part of the well-known Holiday Inn Express brand, caters to a diverse clientele, including business professionals and leisure guests, by providing a blend of essential services and a welcoming environment. Located strategically near Joliet, the hotel serves as a convenient base for exploring the nearby metropolitan areas, with its focus on delivering high-quality hospitality that aligns with IHG's standards. The facility is designed to meet the needs of contemporary travelers, emphasizing efficiency, cleanliness, and guest satisfaction in every aspect of its operations.

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Location and Accessibility

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Positioned at 722 Center Blvd in Romeoville, Illinois, this Holiday Inn Express & Suites is easily accessible from major transportation hubs and highways, making it an ideal choice for those traveling through or to the Joliet region. The address ensures proximity to key attractions, shopping centers, and dining options, while also providing convenient access to Chicago's western suburbs for extended stays. Guests can reach the hotel via various modes of transportation, including personal vehicles, public buses, or rideshare services, with ample parking facilities available for added convenience. The strategic location places it within a short drive of local businesses, recreational activities, and cultural sites, enhancing its appeal for both short-term visits and longer-term stays.

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Neighborhood and Surroundings

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Romeoville, IL, serves as a bustling suburban community known for its mix of residential and commercial developments, offering a balance between urban amenities and natural beauty. The hotel's proximity to Joliet North provides easy access to industrial parks, educational institutions, and entertainment venues, such as the Romeoville Shopping Center and nearby parks. For those interested in exploring the broader area, the hotel acts as a central point for excursions to Chicago, which is approximately an hour's drive away, featuring world-class attractions like museums and sports venues. Additionally, the location benefits from excellent connectivity via public transit, including bus routes that link to downtown Joliet and other parts of Will County, ensuring that guests can navigate the area with minimal hassle. The surrounding infrastructure supports a range of activities, from business conferences to family vacations, solidifying the hotel's role as a versatile lodging choice.

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Facilities and Services

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As a key component of the IHG portfolio, the Holiday Inn Express & Suites Romeoville - Joliet North boasts several specialties that set it apart, primarily functioning as a comprehensive hotel and conference center. The facility is equipped with modern room amenities, including spacious guest rooms featuring comfortable beds, high-speed internet access, and climate control systems to ensure a restful stay. Beyond the standard hotel offerings, the conference center aspect allows for hosting events such as business meetings, seminars, and social gatherings, with dedicated spaces that can be tailored to various event sizes. This dual-purpose design makes it a standout option for travelers who need both accommodation and event spaces in one location, promoting efficiency and value for money.

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  • Hotel Amenities: Guests can expect a range of services, including a 24-hour front desk, breakfast options, and fitness facilities, enhancing the overall experience.
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  • Conference Center Features: The venue includes multiple meeting rooms, audiovisual equipment, and event planning services, ideal for corporate retreats or community gatherings.
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  • General Comforts: Free Wi-Fi, parking, and luggage storage are available, catering to the practical needs of modern travelers.
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Inclusivity and Special Considerations

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One notable aspect of this hotel is its commitment to inclusivity, as it is explicitly recognized as LGBTQ+ friendly. This designation ensures that all guests, regardless of their background or identity, can enjoy a welcoming and respectful environment during their stay. The hotel's policies and staff training are aligned with contemporary standards of diversity and equity, fostering a sense of community and safety. For visitors who prioritize cultural sensitivity and supportive services, this feature adds significant value to the hotel's appeal. Additionally, the facility adheres to accessibility standards, accommodating guests with disabilities through features such as wheelchair ramps and accessible rooms, further emphasizing its dedication to guest comfort.

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Customer Reviews and Ratings

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The Holiday Inn Express & Suites Romeoville - Joliet North has garnered positive feedback from a large number of guests, with 257 reviews available on Google My Business. Among these, the average rating stands at 4.4 out of 5, reflecting a high level of satisfaction across various aspects of the stay. Many reviews highlight the hotel's cleanliness, friendly staff, and comfortable rooms, with particular praise for the value for money and convenient location. Some guests have mentioned minor issues, such as noise from nearby roads or occasional delays in room service, but these are outweighed by the overall positive experience. The strong rating indicates that the hotel consistently meets or exceeds guest expectations, making it a reliable choice for those seeking a dependable stay in the Romeoville area.

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Analysis of Feedback

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From the reviews, it is evident that the hotel excels in providing essential services like prompt check-in and out, as well as maintaining a clean and well-maintained property. The conference center aspect is frequently commended by business travelers, with comments about the flexibility of the event spaces and the support provided by the staff. For families or groups, the hotel's amenities, such as the breakfast buffet and recreational options, are often highlighted. The LGBTQ+ friendly aspect has also been positively received in some reviews, contributing to the high average score. Addressing any recurring concerns could further enhance the guest experience, ensuring sustained positive reviews in the future.

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Recommendations for Visitors

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For individuals considering a stay at the Holiday Inn Express & Suites Romeoville - Joliet North, this hotel is highly recommended due to its strategic location, comprehensive amenities, and strong reputation for guest service. It is particularly suitable for business travelers who need a conference center equipped with modern technology and reliable support staff. Additionally, families or tourists can benefit from the comfortable rooms and accessible facilities, making it ideal for multi-day trips. To make the most of your visit, it is advisable to book in advance, especially during peak seasons or for special events, to secure the best rates through the official website or third-party platforms. Utilize the provided phone number, 02296445, for inquiries or assistance, and explore the website at ihg.com for detailed information on room availability and packages. Visitors should also take advantage of the hotel's proximity to local attractions, such as planning day trips to Chicago or enjoying the amenities of Romeoville's parks and shopping districts. Overall, this hotel offers excellent value, combining quality accommodations with a range of services that cater to diverse needs, ensuring a memorable and productive stay.

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"summary": "Holiday Inn Express & Suites Romeoville - Joliet North provides quality accommodations and conference facilities in a convenient location, known for its LGBTQ+ friendly policy and high guest satisfaction.",
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👍 Reviews of Holiday Inn Express & Suites Romeoville - Joliet North by IHG

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
Marty37

The front desk staff helped me with a specific problem. Not only did they accommodate my need, they were very professional, caring, and speedy in performing the task. My room was so clean, my bed so comfortable. The outside hallway noise was non-existent!! In the morning there was a hot breakfast waiting for me and my coffee was so tasty. I would highly recommend this hotel to any and everyone!!

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
Kat K.
1/5

Very unprofessional experience. My signed check-in document with personal info was left out on the front desk while another guest was standing there with his phone out. I don’t know if he was taking a picture, but the fact that my information was exposed like that is unacceptable. When I brought it up, staff downplayed the situation. I no longer felt safe staying and decided to leave — but they still refused to give me a refund. I will not be booking here again. - If you’re a young woman or traveling alone, always stay alert when checking into a hotel. Never ignore your gut — if something feels off, trust that feeling and act on it. Pay attention to how your personal information is handled, and don’t be afraid to speak up or leave if you feel unsafe. Your safety comes first, always.

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
Steeler F.

I love this hotel friendly and courteous staff. Great location. Rooms are super clean and quiet. The breakfast is always open on time and the food is excellent! They have a manager’s reception in the evening. They have beer and wine and the cookies and popcorn are to die for they are fantastic!

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
L O. U. D.

From check in to check out our experience was fantastic. Kimberly, the GM, checked us in and was so inviting and welcoming- it was so refreshing!

The room was clean & comfortable. The bed was very comfortable. Slept well.

Breakfast had many good choices.

A fantastic stay!

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
Queen A.
3/5

For some reason, they have a safety feature on their hot tub that when it is being overused on busy weekends and people keep using the jets, the hot tub does not warm up, when we went into the hot tub here which was one of our main reasons for our stay, it was about 60°. The hot tub was pretty cold. I brought it up to management and they weren’t really able to reimburse me in anyway, that was a little bit disappointing since that was the reason why we booked this hotel was specifically for the hot tub and it ended up being cold on top of that They had a lack of communication when it came to check out I had requested in advance for late check out and then they ended up knocking on my door and walking in after they already knew that I was supposed to be late check out. The only thing that the manager could do for me was give me her card and say that the next time we’re coming we should let her know about the hot tub so they can make sure it’s warm, I just feel like that’s something that you shouldn’t need to do, wasn’t really happy about that but besides that the hotel is beautiful, the rooms are clean And it’s amazing how It’s right next to Bowlero. It’s a great location and Stay besides those factors.

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
bob68123

The room was nice for the most part.

It smelled like smoke on our floor quite often and it was supposed to be a no smoking facility.

Our room was not cleaned on Saturday after our first night.

We had to go back down to the front desk and get towels.

Front desk and kitchen staff were very courteous and professional.

Asia (sp) did a great job.

Thanks.

Bob

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
Jamaica C.
2/5

Customer Service: 5/5
Comments: Jamie’s customer service was outstanding. She was warm, welcoming, and very patient, answering all of my questions with genuine care. Jada at the front desk was also very kind and helpful, particularly during the situation with my room key late at night. The manager I spoke with the next morning was considerate and helpful as well, offering rewards points to compensate for the issues.

Cleanliness of Room: 1/5
Comments: My initial room had an unpleasant smell (similar to cat urine), and the bathroom towels appeared to have been used. After moving to a second room, I found crumbs, hair, and dirt stains on the sheets. Only the third room provided was clean and acceptable.

Room Accessibility: 2/5
Comments: When returning to my room around 11:30 pm, my key didn’t work, and it took over two hours for maintenance to address the issue. Jada at the front desk was supportive, but the wait was very inconvenient and impacted the comfort of my stay.

Overall Experience: 2/5
Comments: While the customer service was excellent and highly appreciated, the multiple issues with room cleanliness and accessibility made my overall stay less than ideal.

Holiday Inn Express & Suites Romeoville - Joliet North by IHG - Romeoville, Illinois
Gaylord57

My husband and myself came down for my brother in laws funeral, we had service to go to, funeral, dinner etc. We had our biggest problem with the bathroom accommodation's. We had no bath wash, no clean towels after the first night. Still no bath wash we had to go to the store and buy some. I went downstairs for the evening shift gentleman and told him we needed towels as we had a funeral to leave to. He said he would get them to us. i said just hand them to me and i will take them with me. He said no he would have them sent. They never came. we came downstairs for something and past him and he asked if we got our towels. i said no. he went to the manager and got us two towels. we had no floor mat from the beginning. i forgot my toothbrush but did not ask them as i knew i would not get it. then we get up in the morning of the last day after they cleaned and there was no coffee etc. It was ridiculous. this needs to be looked into. food was great but everything else not so much. we complained to the lady when we were checking out and she said we would get points added for the inconvenience. guess what never happened. i seriously hope you look into the issues. i am sure i am not the only one that has probably complained.

spent 3 nights. checked out on 10/30/24

Thank you

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