Sonesta Chicago O'Hare Airport Rosemont - Rosemont, Illinois

Dave M.

Room was clean and modern with nice bathroom.Bed was nice and firm. Carpet was worn and needed to be replaced. Everything else was fine. Service for the hotel was good,staff was friendly and efficient, check in was smooth. We eat at the hotel restaurant and it was exceptional, also had a very nice bar

Melissa F.

Stayed here for a few nights with friends - very good value! The room was spacious and clean, and the kitchenette was super useful for our stay. Bed was comfortable. My only complaint is I wish there were more than two pillows per bed, and instead of a duvet, they have a comforter between two sheets, so things got tangled up easily. There's a restaurant downstairs we didn't visit, but we did use the well-stocked mini market several times. There's also a free airport shuttle and it's walking distance to the airport tram. Nice service too and helpful staff.

Stephen L.

What a great discovery for our flights in and out of Chicago O'Hare airport! Our stay included using the parking garage facilities, which provided great convenience and security. The hotel is located very close to O'Hare, and the airport shuttle is a short ride to and from the airport. The employees and staff are very engaging and helpful.|Our room was very clean, comfortable and the layout was very creative - with two double beds in two rooms - offering a bit more privacy if needed. Both bedrooms had updated TV's, and the beds and pillows were comfortable. The one room had a sink and faucet, as well as a counter, small refridge and microwave, along with a Keurig coffee maker. Another amazing "value added" attraction is "Harry Caray's Italian Restaurant", which is easily accessible from the hotel lobby. It offered a unique and convenient dining experience.|This was our first stay at the Sonesta, and it won't be our last. It truly offered a much more relaxed travel experience flying in and out of O'Hare. We'll be back!

Margie A.

Room was clean. Staff were pleasant . Key card restricts you to the floor you’re assigned for safety . Ice machine on 3rd floor did not work. They did send a maintenance person to fix it. Room was quite warm over night. Restaurant in hotel was pricey. Food was tasty and cooked as requested. Room rate does allow you to keep your car parked in their lot while you travel.

Christopher H.

It was a rough morning-- we missed our connecting flight and were forced to hunker down for a day. But RICARDO our fantastic shuttle driver from the hotel put us in a great mood and even pointed out local attractions (Portillos!). Ricardo was great! And ATHENA checked us in (EARLY!). She was extremely nice and efficient. Loved our room-- great views of the airport with planes landing. It was clean and quiet it even had two mini-rooms! The lobby has free coffee snacks for sale. I would stay here again.

Abby L.

This hotel has the most comfortable beds!!! The rooms are beautiful, and their transfer to the airport and back is very efficient. All employees encountered were pleasant. We will be staying here again.

Monica M.

I was offered an upgrade from a room to a very nice suite, which I greatly appreciated after being delayed for 24 hours by snow in Chicago. The lack of any breakfast service in the restaurant the following morning was a bit of a disappointment, however.

Alex C.

If you need the “complimentary” shuttle from the airport, the information for the shuttle is not on their website. Don’t do what I did, the phone number on their website will lead to a half hour of never getting through to a person. Neither will several of the numbers that show up on a google search. Didn’t get my uber refunded either.

Room was clean, microwave included.