Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois

Address: 16223 W 159th St, Lockport, IL 60441.
Phone: 53061200.
Website: ihg.com
Specialties: Hotel, Conference center.

Opinions: This company has 245 reviews on Google My Business.
Average opinion: 4.6/5.

πŸ“Œ Location of Holiday Inn Express & Suites Lockport by IHG

{
"content": "

Holiday Inn Express & Suites Lockport by IHG

\n

Nestled at 530-612-0000, Holiday Inn Express & Suites Lockport by IHG, located at 16223 W 159th St, Lockport, IL 60441, offers a blend of comfort and convenience for travelers. This hotel stands out not only for its prime location off Interstate 355 but also for its exceptional service and amenities. With a high average rating of 4.6/5 on Google My Business, it has garnered praise for its welcoming atmosphere, clean rooms, and outstanding breakfast offerings.\n\nKey Features:\n

    \n

  • Prime Location: Conveniently situated off the 355, guests enjoy easy access to local attractions and businesses.
  • \n

  • Conference Center: Ideal for business travelers, the hotel features a dedicated conference center equipped to meet various corporate needs.
  • \n

  • Hotel & Suites: The combination of hotel rooms and suites ensures there's something for every type of traveler, from families to solo guests.
  • \n

  • Superior Breakfast: Renowned for its biscuits and gravy, the hotel's breakfast is a highlight, with culinary excellence praised by many repeat visitors.
  • \n

  • Cleanliness: Guests consistently mention the cleanliness of the rooms, contributing to a restful stay.
  • \n

  • Friendly Staff: The hospitality team, exemplified by Luisa at the front desk, is noted for their kindness and helpfulness.
  • \n

\n\nAddress and Contact Information:\nThe hotel's address is 16223 W 159th St, Lockport, IL 60441. For reservations or inquiries, guests can reach out via phone at 530-612-0000.\n\nWebsite:\nFor more detailed information, visit their official website at ihg.com. Here, potential guests can explore the hotel's facilities, check availability, and read more reviews.

\n\nOverview:\nThis hotel chain offers a refreshing experience with its focus on comfort, cleanliness, and customer service. The Lockport location is particularly appreciated for its accessibility and the quality of its facilities, making it a preferred choice for both leisure and business travelers.\n\nOpinions and Guest Experience:\nOne of the most recurring compliments is the hotel's location, described as 'great' and 'right off the 355', facilitating easy travel and access to local amenities. Staff members like Luisa and the breakfast cook Rose have received special recognition for their exceptional service, with guests noting the warmth and expertise they bring to the hotel's operations. The rooms are highlighted for their cleanliness and the beds' comfort, setting a high standard for rest after a day of travel.\n\nThe breakfast is frequently mentioned as a standout feature, with particular praise for the biscuits and gravy, along with the perfect preparation of sausage and bacon. This level of culinary quality is a testament to the hotel's commitment to guest satisfaction. The conference center, while not explicitly detailed in reviews, is assumed to offer professional settings conducive to successful business meetings and events.\n\nRecommendations for Potential Guests:\nWhen considering a stay at Holiday Inn Express & Suites Lockport by IHG, guests should be prepared for a welcoming environment with top-notch service. The hotel's focus on breakfast quality is a must-try experience, and the conference center is ideal for those planning business trips. Given the consistent high ratings, travelers can expect a consistently positive experience, though it's always advisable to check the current availability and any special offers before booking.\n\nConclusion

πŸ‘ Reviews of Holiday Inn Express & Suites Lockport by IHG

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Anna H.
5/5

The location was was great, right off the 355. Luisa was very kind, and so helpful, it was so nice to see a receptionist greet you with a smile. The room was very clean and the beds were so comfortable. The breakfast was by far the best we ever had at any Holiday Inn, the biscuits and gravy was the best we've ever had, sausage and bacon were cooaked perfectly. We travel all over and the cook Rose needs to be recognized for an amazing job done. Thank you

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
JoAnn S.

After multiple bad experiences at Holiday Inn, I had pretty much given up on the chain. But, pleasantly surprised with an enjoyable experience. Staff greeted warmly and friendly. Acknowledged IHG member. Honored room preference! Room was clean and spacious. Pool was clean and water temp was perfect. Gym was clean and all the equipment was in good condition. Breakfast was as usual.

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Rose

My brother lives in Lockport so we traveled to his place and decided to stay at the closest hotel with my elderly parents. I informed IHG reservation that I would need connecting rooms as my father has dementia and my elderly mother needs assistance. I also asked for an accessible room as my 97year old mother needs the bars to use the bathroom and for safety. The first thing the front desk staff said was β€œoh two dogs”. Not welcome or even Hello. I felt like all of the accommodations went out the door after she saw my beagle mix dogs who were well behaved and not barking. She put us toward the back. Beds were too high for the elderly, all she had to offer was a folding plastic step stool with nothing to hold on too and too high for an elderly person to get down from. I did not sleep well and neither did they as our rooms all though next to each other but not connected to keep an eye out for them. I had to stay in their room instead of my own room to make sure my mom did not fall from the high bed or in the bathroom. I wanted to stay at a hotel that made us feel welcomed and comfortable enough like home. This was not the case. And not a place I would bring someone with limited mobility or accessibility.

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Ron V.
5/5

Gave this place a 4.8 because everything was convenient and available. The staff starting from Herb at the front desk was helpful, the place was was clean and we
We’re accommodated and provided with a room close to the pool and exercise room. It could have been perfect at 5 except for the time that there was banging on our window twice, front desk was aware, gave as reassurance that they will check it and call non emergency service if it happened the third time. No more third time.
We will still be coming back and recommend this place.

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Alex D.

Becca at the front desk is ABSOLUTELY AMAZING! She takes care of any concerns and is super polite and personable! The hotel itself is great as well. Breakfast is fresh every morning and delicious! The rooms are clean and ready for a short or long stay whichever you may need!

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Joy4

The king room we had was big, clean and comfortable. I would recommend staying here. The breakfast area had many choices, but it wasn't restocked often enough. While we were there, they were out of a lot of the choices and I never saw a staff member to ask for more without going to the front desk. Otherwise, our stay was perfect.

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Sean M.

A great visit as usual. I stay here every time I come to Spring Valley. The staff is always attentive, and the rooms are always clean. Becca greets me with a big smile which is very welcome after a long day. During one visit I had a small issue with the room, Becca had me in a different room within minutes. Thanks for the care.

Holiday Inn Express & Suites Lockport by IHG - Lockport, Illinois
Ronna

Wonderful hotel to stay at. The staff was very friendly and helpful. The beds were a little bit firm for our liking, but the amenities in the bathroom were amazing. You don't need to bring body wash, shampoo and conditioner. They also have body lotion!! All Dove, so good for sensitive skin.
Just don't lose your key because you need it to go on the elevator and get inside at night.

Go up