CVS - Riverdale, Illinois

Malinda B.

I’ve only been inside here once so I can’t really speak on that. The drive thru however I'm there at least once every other month. Usually the pharmacy staff are friendly enough but today March 18th 2025 the young lady Cyncere was not pleasant at all. All she said was picking up or dropping off. I said pickup. She came and dropped my meds to me after I sad pickup. Not a you have any questions for the pharmacist or nothing.

D L.

This pharmacy is the worst, the wait time is horrible. There is no reason you should have to wait in line 15 minutes rather inside or drive through. The manager needs to work on this. You get customers in and out. If somebody items or not ready then you tell them to come back. Customer service is definitely not a priority!!!!

Stattinau R. H.

The shopping experience was nice the store was very clean and organized. Most importantly the staff both Renyta and Andrea were very friendly especially the store Manager Renyta who gave me
one help with making a Christmas photo.

Taran T.

I fully trust with the service of the phermacy. The staffs working in this location ( Riverdale, West Springfield) are really generous, trustworthy, family friendly and professional.
Today, around 9 pm I stopped by to this pharmacy with $ 200 cash in my pocket which I dropped without my knowledge on the floor there. I picked up my need from over the counter & came to pay in the front desk. When I tried paying the bill, I could not find any money in my pocket. The lady (employee) was offering a help to check around the ailes right away, but I thought I might have mistakenly kept in my car & came out in the parking lot to see if it was there. Unfortunately, I could not find it anywhere so I came back home thinking that I unknowingly left at home. However, when I didn’t find anywhere at home, I went back to the phermacy. i reported her that I lost my $200 when I came there to buy something. When she was trying to check around, a guy ( employee ) named ‘Earnest’ showed up there & asked me wait a minute. He went inside the office and came with my $ 200 & handed over me. I literally got so emotional with this man kindness & truthfulness.I tried rewarding him the best out that $ 200, but didn’t accept it. I got my thing and left the phermacy fully satisfied with their treatment and service. I’m writing this review because I just wanna hug and Thank to Earnest. He is the best, God bless you Earnest!!

Tony H.

There used to be this one Black woman that used to work there and she will greet you by your name before you make it to the counter. I forgot her name but when she there, this pharmacy was doing such a great job! Around 3 years ago, I had to take my business to Walgreens because they wouldn't contact my doctor for refills. I live around the corner from this CVS! They don't care about our community like the previous staff did.

DJ H.

Counted my money out to load PayPal card 4 times between pulling in lot and handing to cashier. Somehow one of my $50 bills went missing. Manager counted register in private and basically called me crazy went she returned. Will never come here again.

Anthony C. M.

The Pharmacy staff are rude and lack professionalism, a family member was picking up a subscription, instead of looking at the medical card they presented they assumed it was medicaid. The employer name was clearly at the top, but they were not aware enough to recognize.

Needless for me to say, I/we will not be returning.

Shakara T.

Never answer the phones can’t find out any information horrible customer service waiting forever just to get someone to help me