Warwick Allerton - Chicago - Chicago, Illinois

Sharon Y.

Cute hotel. Rooms are small but clean and nice. Staff are friendly and helpful. Facilities are a little dated but it makes this hotel very unique. The location is spectacular and close to everything. I felt totally safe. I would stay here again.

Tomas L.

Just stayed here, the hotel is nice and the rooms are great. Got the hotel thought booking.com and seemed to be the best well priced in the city. The staff, on the other hand, was not the best. The evening hotel clerk/manager, the one with the grey beard who probably has about 40 complaints about him, was pretty rude. Asked to see if the hotel had some paper plate and plastic cutlery. He was able to help me out, but not without scolding me on how I should have asked at the restaurant. I don't know if he does this with every guest or if it was just me. I had a second question about my bill. I had asked him about the extra charge I was billed for the hotel room. Yet again, he insisted on scolding me on how I should read the fine print of the contract. I just wanted to ask a question, and this guy made it seem like an inconvenience to just ask him about my charges. The next day, I ran into him in the hallway going to my room. He was knocking on another guests door. Politely asked him to please move over so me and my wife could get through, he stopped looked at me and continued with the other guest, had to squeeze my way behind him, he wouldn't even move over for my wife. Overall, the hotel is good, but maybe the hotel clerk is tired of being there and taking it out on his guest.

Jeff V.

The Allerton Hotel consistently gives us a wonderful experience in the Windy City. Perched upon Chicago’s Magnificent Mile, this 101 year old landmark does not disappoint. I would consider this a best value in downtown lodging! At reception, Alicia greeted us as though we were family. The room we had made us feel like royalty. The remodeled lobby is bright and welcoming.

J G.

The Warwick Allerton Chicago is a historic hotel on the Magnificent Mile, offering a prime location and classic charm. Rooms are comfortable but can be small, and the building feels a bit dated. No pool, and amenities are limited. Service reviews are mixed, but it’s a solid choice for tourists and business travelers looking for a well-priced, centrally located stay.

Veronica C.

DO NOT STAY HERE! My partner and I had booked your Chicago location for New Year's Eve, and the following night (12/31/24-1/2/25). We arrived to check in around 8 pm. After making our way to the front desk, we were greeted by a sales associate who checked us in, and assigned us to room 522; which he said "it's a good one". When we got up to the room, we were initially disappointed by it's dark, small nature, and dingy, worn appearance. It was what it was, so I began to unpack. As soon as I went into the bathroom, I discovered a large cockroach on its back in the shower. It's legs still moving, I immediately called down to the front desk. We gathered our things and went back to the lobby. This time greeted by Brandon, the manager; He apologized, offered to take off the room tax, and reassigned us a room. As if that was enough? This time, we were assigned to 513. It was already nearly 930pm by the time when we got up to the second room. Reluctantly we entered, and first noticed that this room was even darker and more worn than the first. Although larger, the view out the window was Heating and AC ducts. As I looked down, a very large cockroach scurried out of corner. I was absolutely horrified! We clearly could no longer stay here. I once again called down to the front desk and informed them of the situation. We told them we were coming down, but in moments Brandon was up in the room, scooping up the pest.

We all headed back to the front desk together. It was not even an option to stay at this establishment any longer, based on the blatant pest issues. This was our new years. We scrambled to try and book another hotel, which cost us three times what it would have, had we booked in advance. The manager bought us a drink at the bar while we tried to sort out plans, but the night was already ruined. We are STILL awaiting our refund, (ten days later) this is so unacceptable, it needs to be addressed further. We will never be a patron of the Warwick Chicago again. We were visiting from California, and ended up spending our new years in the street, trying to find our way to another hotel, instead of at the celebration we had planned. It was a disappointing and disastrous experience.

Kei K.

Our home in Chicago! There's music playing at the entrance 24/7, and it perfectly adds to the Chicago vibe. The lobby was very pretty and also has their own cafe and vending machines. Smooth check-in and check-out process, and the staff at the front desk (especially the ladies) were very nice and accommodating. We were able to ask for bottles of water for free, and we were given directions to the ice machine available on the 8th floor, as well as the water fountain by the fitness center.

As for the bedroom, we booked the Petite Classic (corner room), and we were pleasantly surprised! Contrary to some reviews, the room was big enough for two people. There are also three windows (one in the bathroom) that provides a stunning view of Michigan Ave. The room was very pretty and clean. The bed was also very comfortable that we would have stayed in bed the whole day if only we didn't have any plans.

The location is also perfect if you're touring in Chicago. It's right along the main avenue where all the major landmarks, attractions, and shops are located. Right across the hotel is H&M, and right beside it is Chipotle. There's also a newly opened Harry Potter store right across the street too.

I absolutely enjoyed my stay here at the Warwick Allerton, and we would choose to stay here again on our next trip to Chicago.

Jonathan L.

I've been to this hotel several times now and will continue to be a regular guest. A very convenient location right on the Magnificent Mile. This last time here I had a very good experience with people at the desk Rebecca and Andre. They're very cordial and helpful

Chris Z.

We were charged hundreds of dollars extra without notice. We called them about the extra charges and they said we trashed the room with rose pedals and wine stains. After calling them they had changed their story several times. The hotel manager will not talk to us. We did not have anything in our room but water. They said they had pictures but would not provide any with the date and time stamp. It took them 2 days to contact us with no proof only a charge. Video tape everything before you leave. There are other hotels that are nicer.