Granny's Diner Of Richmond - Richmond, Illinois

Megan J.

Let me preface this review by saying that the staff here is great and attentive and the food is wonderful. We've been here twice recently and have been pleasantly surprised with both of those things each time.

HOWEVER, this establishment will no longer get our business simply because of how the owner treats his staff. I genuinely hope every single staff member quits on him today, after what we overheard this morning getting breakfast. The owner was repeatedly yelling and cussing at his employees very loudly, and it's not the first time I've seen him treat his staff with utter disrespect. The first time we had gone, he made a few snide comments to a staff member near our table that we easily overheard since he clearly has issues keeping his temper and volume in check. I figured everyone has bad days, but after going today it's very clear this is a pattern. It is extremely uncomfortable to hear someone swearing and shouting at his staff while you're trying to enjoy your meal, and then to see your server trying their best to act like everything is fine. And, as someone who worked in the industry for years, for all kinds of people, it's obvious when there's an abusive manager/owner running the place, and unfortunately this is the case here.
My advice? Go to therapy for your anger issues and treat your staff with respect or you will undoubtedly and deservingly close. I don't care how good the food and service is, we won't be supporting people who treat others this way. Always remember who is ACTUALLY making you money, because without them you would have zero success doing everything alone.

Jacquie S.

Been following ‘this restaurant for many years. The owner is very personable and staff is very attentive. The food is hands down to any restaurant out there ! Priced is very reasonable! Never pushed to hurry and eat and get out!

Jennifer H.

Stopped in for breakfast after seeing a post on FB! They were pretty busy! Kind of small but cozy inside. Staff was friendly! Food all looked great as it went by to other tables for sure! We tried the Margarita Omelette with hash browns and the country fried steak. The omelette was delicious and a good size for sure, ingredients all tasted fresh! Hash browns were ok, a bit on the greasy side, but ok. The Country Fried Steak was good, nice size portion, the country gravy was excellent! I would come here again just for the gravy! Eggs were cooked perfectly. The hash browns, again were a bit on the greasy side, I had added onions to mine which they were definitely generous with! Food came out pretty quick and HOT! You definitely get a good amount of food for the price! The only negative of the location itself is that the bathrooms are located outside of the restaurant and up a couple of stairs. They are inside the building, but the building is really 2 restaurants (1 of which is closed) with the bathrooms in between. The woman’s bathroom was extremely small and definitely far from clean! This probably will not prevent me from trying them again, I’m curious to try a few other things on their menu.

Mikey W.

Excellent little diner. Great staff, friendly, attentive, fast service. Food is awesome. You can't go wrong with the kitchen sink for breakfast. Burgers are also a quality selection for lunch. I'll definitely swing through anytime I'm in Antioch. If you're nearby, or passing through, it's well worth the stop to get some good eats. They have daily specials and the prices are good. Show them some love if you have the opportunity.

Da

Good food with good prices and some Slots .. if you want to try your luck

Jeramiah ?. W.

Was visiting from Texas and ate here with my wife's aunt and uncle. My wife had the eggs benedict which was delicious. I stole a bite lol and I had the banana bread french toast. That also was delicious and my wife stole her a bite as well. The service was very good and attentive.

Moon L.

Nice little cafe!! Excellent french toast and the best hashbrowns i ever had!! Waitress Amber was awesome! Super attentive and polite. The cook came out to ask us how our meal was!! He was suoer nice. His name was Curtis. My husband had the strawberry french toast and i had the thin french tost with eggs, hashbrowns and bacon. We will definitely be back because of the awesome service and excellent food! My new favorite place!!

Daniel D.

I had the southwest omelette and the eggs were so over cooked to the point they were crispy. They used the outside layer when chopping the onion so I had hard, tough bits of onion in my omelette as well. My son had scrambled eggs and they were also over cooked (see brown eggs in the picture). We asked for strawberries on the side instead of potatoes and they were horrible. Obviously frozen strawberries, thawed out and served but they were old or something because they were discolored. The house toast is “like a sourdough” according to the waitress but it tased nothing like sourdough. The texture was decent but the only flavor was from the butter. The pancakes were firm and tough with poor flavor. Very large portions but horrible food. I have no idea why this place was so crowded when we were there.