Hampton Inn San Francisco-Airport - South San Francisco, California

Cierra W.

I'll start with the good. Breakfast was pretty decent. They had eggs, sausage, some type of breakfast bagel bite, waffles, bread, muffins, danishes, fruit, yogurt, cereal, milk, juice, butter, maple syrup, chocolate chips, and salt and pepper. The room itself was nice. There was lots of space. You have a bed, desk, TV, couch, closet with an iron, refrigerator, microwave, mirrors (including a full length one), sink, and bathroom with a shower (that you can use as a tub, too). The staff were nice and let us check in early. They're pet friendly, so I brought my cat along. There are restaurants within 5-10 minutes of the hotel.

Now, here's the bad. You can hear everything. People walking, someone showering, or housekeeping cleaning. It was a nightmare trying to sleep the first night because the people above us were constantly walking around and dropping things. Even with my headphones on, I could still hear them. The second night, I had to complain about the noise SEVERAL times, and even then, they just moved me to a different room. I had to move, not the people above us.

Srikanth J. (.

Had a very wonderful experience! Great rooms, comfy beds and clean bathrooms. My family had a pleasant stay and the breakfast was also good. The staffs were super friendly and kind!!

perla J.

The front desk staff, Mark, who was on duty, today, 10/14, was gracious and accommodating. He was ready to answer questions regarding checkout, elevator functionality and the likes. Moreover, he cheerfully greeted everyone coming in and out of the lobby.

The front desk person on 10/13 between 5:00 to 6:00 PM was another story. I will not mention the name. He did not greet us when we checked in. I greeted him first that's why he noticed that there was a guest. Not only us, we noticed that he didn't greet other people coming in and out of the lobby which is a part of hotel and restaurant management. A little smile could lighten a traveller's day who chose your hotel instead of other hotels in the area.

Mari M.

The front desk receptionist was hiding from the front desk before I checked in. I had to get his attention because he was on his phone understandably not in the security camera's view. When I got into my room, I immediately smelled something rotten and pungent. Only to realize their bathroom had black mold growing behind the toilet. It's a health hazard. The towels and blankets have lint from the dryer. The side tables still had the blank lint from the blankets. It was unclean. Not to mention the entire hotel suffered from fire alarms upon fire alarms at 5 in the morning, waking everyone in the hotel to the lobby. I also could not get in to my digital key or the key cards they gave me. I had 5 cards. They conveniently scheduled a digital key system update while this whole thing was going down. It was a nightmare and after flying from a long and delayed flight, this is not the Hilton Hotel Member experience you'd want or expected to be giving.

Maddy V.

My stay at this Hampton Inn was short but sweet. I liked that the location was very close to the airport. Staff were very friendly and accommodating to anything I needed. I booked a standard room and the bathroom was immediately when you walked in, sink separate from the shower and toilet. Room was clean with nice towels. A bit far from the downtown san fran area and wouldn't recommend if wanting to explore only due to traffic. If wanting to stay close to the airport it is a great option.

ShareRoll D.

We had a long stay here while our home was having some repairs, and I was pleasantly surprised by how much I enjoyed our stay.
We had a suite and I appreciated how the room was closed off from the living room.
The rooms are slightly outdated with the furniture but the bed was very comfortable. There is not a lot of storage so you have to live out of your suitcase for longer stays but that was fine.
The fridge is small but was sufficient. The sink is very small and not large enough to rinse out food containers but you could rinse fruit. There is a laundry room on our floor with an ice machine. The stairs are by far the fastest way to enter and exit as the elevators are way too slow.
the breakfast was good with lots of options to choose from and coffee was available all day.

D S.

My family stayed in this hotel for 5 nights. Enjoyed it. Quiet, good breakfast, hot water and tea available all day.

Handcraft C.

I've stayed multiple locations from this chain, and this one is probably my least favorite. My first night, I booked a 2 queen bedroom and found the room to be small, and the beds felt more like a full. On my second night I decided to book the 2 queen deluxe at a slightly higher cost and was sorely disappointed that it is the exact same room the only difference is that the deluxe has a extra table next to the dresser so dont waste your money booking the two queen deluxe. Both rooms have an awkward layout as when you walk into the room, the bathroom sink is the first thing you see. They are also not very spund proof, and do hear noise from other guest walking down the halls. Lastly, I am accustomed to receiving bottle water at check-in from this chain, but I was told told that this location only offers water to Gold and Diamond members. Because I requested it, I was given a single bottle of water for a party of three.