J&B Massage Spa - South San Francisco, California

Laura D. L. T.

I am not sure how this place has any decent reviews. I am not very picky but I appreciate good value and customer service. You are not able to have a conversation with anyone because no one speaks English. I have no issues with that but you are running a business and someone should be able to communicate with paying customers.

I should have walked out the minute i walked in to the front desk and it was empty. Someone comes in from the street with a very confused face…lady I have an appointment for a massage, rings a bell?
Anyhow we finally figured out what I needed and asked me to pay upfront. Sketchy right?
Well I paid and the lady took me to the room where the service would take place. Zero welcome or instructions by the masseuse. Luckily this is not my first rodeo at a spa.

The massage was mediocre at best. The towels were very harsh. To top it all off, I decide to tip even though the service was far from decent. I said put $15 on my card, the lady had the nerve to say. For 90 mins is $20 tip. I couldn’t believe I had to explain to this lady that the tip is whatever I said since I am the customer.

Needless to say I highly discourage anyone from wasting their time or money at this place.

Emmanuelle M.

J&B Massage Spa delivers incredible value for the price. Highly recommend!

Ric Y.

I asked for a hand massage. They said $60 for 30 mins and $90 for 1 hr HAND massage. 😂

Rohini S.

Just read reviews from previous customer
Mother's day I thought to spoil myself make an appointment for 1pm may 12th 2024
As soon as I walked in nobody was in front lobby I waited for few minutes and lady showed up she asked me something I didn't understand her well language barrier
Then another lady show up she asked me what do you want I interduce myself and told her I have an appointment for full body massage she said you early I told her yes I know I will wait till 1pm
Well I can explain anything where is the pain she was so fast she took 60 minutes to massage my back only and 30 minutes my other part of my body
When you in pain already and you need massage to relax your body from pain free but that ELBOW massage DENG IT
I was in such a pain 😢 walk out of this spa
Well first it says on line $99.00
Walk in price is $100.00 pay with debit card pay fee of $4.00 and I guess it's a trend of maximum tip of $20.00
What if a masseuse did a good job and I planned to pay more tip
Well first impressions is the last one I believe
Thanks but not returning back

Angelo C.

Mediocre massage, rude staff
We called for one massage for me and my girlfriend at $75 each. We called to schedule the appointment at 6pm. But we were not seen until 6:20pm. They demand you pay first before the message and at the end the staff demands you pay $20 each for tip or they will say something to your face in their language. Never coming to this place again!! I wasted $170

Maki K. (.

I got a body massage.

pros:
1. It’s easy to make an appointment.
2. The skill was average.
3. I was able to bring my bicycle to the store.

cons:
1. I don't know why they demanded the massage fee before taking the massage.
2. It's not comfy bc he was gazing at me when I was writing a tip on the recipe.
3. The staff’s explanation about getting a massage is not reasonable and poor.

Wilda R.

I came in very tight, “heavy shoulders” and stiff neck. Came out feeling extremely relaxed, my upper back, neck and shoulder were relieved and more flexible. It even improved mobility. The way I personally need massages fluctuate from soft to medium or medium to soft. They listen to you. They are clean, professional and respectful. I’ll be coming in more often!

A A.

Lucky Feet and Spa gave me a lymphatic drainage massage, including breast, groin and armpit massage. I felt so much better afterwards, and for $65, excluding tip, I felt like that was reasonable. There was one issue with my 1st of 3 massages there, which has never occurred in the past. The massage therapists switched MID - MASSAGE, but I liked the 1st massage therapist so much, I wasn't too upset. This would've been inexcusable in other places. I paid via MasterCard, no American Express, and there is a large, gender neutral bathroom, which was clean. Free parking in the back, wheelchair accessible. $$ out of $$$$$ I would recommend Lucky Feet and Spa.