Fairfield Inn & Suites Fresno River Park - Fresno, California

Valerie S.

We were blessed to have Isaac assist us with all our requests. First on the Marriot app via chat, he graciously honored my request of room choice meaning quietest room. The hotel is off main highway with smaller roads surrounding it but he nailed it by the room he selected for us. Had a very peaceful night with no road noise. Arriving to hotel it was nice to be greeted by him at front desk. Personable, kind, friendly guy. Definitely a great example of what a Marriot employee should be, Rooms immaculate, clean, huge screen TV. Your usual standard continental breakfast. Good location for any kind of restaurant you want within 5 miles or so from hotel.

Kara S.

Clean and comfortable rooms in a nice area. Had a slight issue at front desk at checkin because our Marriott rewards are in my husbands name so any time I make a reservation it goes under his name. Marriott says we don’t need to add my name but because my husband wasn’t with me they wanted to talk to him and he wasn’t available. It all worked out fine and he was able to still check me in. Very good service overall.

Walter H.

I called to check availability prior to arrival. The associate Tamika was very helpful & booked my reservation. When I got to check in the associate Issac was very professional with a great attitude. Nice hotel with large TV’s, very clean at a good price. Free breakfast & parking was a bonus to the excellent staff. A++

Jeffrey B.

We usually stay at the Springhill Suites across the street until Marriott recently took over this hotel and renovated. As of December it’s essentially brand new.

Rooms are clean, well put together, and trendy. Minimalist design. I always get a 2 queen bed room and there is a huge wall mounted tv, microwave, mini fridge, desk for work, a closet and some drawers. Bathroom is nice, shower is spacious.
It’s great if you’re in town for a couple days. Lots of food and shopping nearby. Parking is great, lots of spots right near the front entrance.

It’s great for what it is. It’s more of a 4 star hotel but I’m giving it 5 to even out the previous unfair review.

Gary W.

This hotel has construction, and we were only told upon check-in to expect an 'inconvenience.' ||||The noise beginning early in the morning on Monday, the second night of our stay, was absolutely unbearable, and ruined our morning on the day of preparation for a relatives funeral. Literally sounded like a jackhammer on the wall outside our room. They’re doing stonework. There's dust flying everywhere. There's loose plaster on the carpet in the elevators and the hallways. Construction workers come and go in the elevators alongside customers with all their equipment and mess and noise. There's an operating cherrypicker in the registration area of the parking lot with no safety cones. You walk out the East guest door on the first floor into a total hardhat situation with people doing stonework on ladders overhead, construction material blocking the exit, and the door is usually propped open all day. ||||I politely told the front desk that we unfortunately needed to check out 2 days early due to the noise, and requested a late checkout to 3pm because we had appointments at the church, and funeral home, and hadn't planned to have to change hotels today. Note that I'm a platinum member, and didn't expect this to be an issue whatsoever given the unusual circumstances.||||I was denied, and asked for the manager, who promptly flatly denied my request with literally the rudest most uncaring expression and flat tone possible. I reinstated my request and attempted to explain my situation, and the manager admitted that the hotel was not booked (obviously because my room was already spoken for for 2 more nights), but still, she flatly denied me. She finally told me it was because the hotel could experience 'loss of revenue.' ||||So I'm here to tell you that if revenue is more important than customer experience or showing compassion to a customer you placed in a difficult situation, I will no longer be staying at La Quinta. I'll certainly never step foot in this one again, in a town I visit every month. And I’ll be demanding a full refund from La Quinta Platinum Customer Service, let’s see where that gets me. ||||I also recommend anyone else over the next few months seriously reconsider. I don't care about your loss of revenue. Close this place, finish it up, and reopen. With a new manager. There are several really nice hotels with similar rates in the immediate area.||

Thomas A.

Nice, quality, clean. Top notch service during our stay.

DeeDee B.

Easy check-in and out, friendly and welcoming staff, free delicious breakfast options, clean and beautifully decorated lobby (Christmas), clean and stylishly decorated guest room. This is my “go to” when visiting Fresno. Also love the location.

David S.

Nice place to stay. Clean and comfortable room and bed. Staff was very attentive and friendly. Breakfast was ordinary, nothing to write home about.