Homewood Suites by Hilton Pleasant Hill Concord - Pleasant Hill, California

Mark K.

Kinda beat up and worn but clean and friendly. You could tell this hotel has been around a long time. Everything in the room is kinda dated and shows a lot of wear, but the price was right, it was reasonably comfortable, and clean. The outlets worked and my chargers didn't fall out, the shower pressure was a little low but still decent. The drains all drained like they're supposed to. A/C worked well and was quiet.

Christina W.

This was a beautiful place to stay l. Although we were unaware that we had us checking our by mistake on a Thursday we had to extend one more day. Jessie took excellent care of my husband and I. Be aware you have to pay for parking, which is silly if you're staying on their private property. The staff were nice. They need to have gluten free options. The one staff member for the kitchen was rude! I asked her if there were any gluten free items and she sharply said No! the rooms are nice! The previous people didn't clean their dishes and put dirty ones back.Its the properties job to make sure the dishes are actually clean for the next guest! I want clean dishes so I don't have to wash them to feed my husband! The food was delicious and you feel like you're in a studio apartment We had to ask for more towels they didn't supply enough, which wasn't too bad. .It's quite cozy and the beds are very comfortable! I love the ceiling fan over our bed It felt like I was home! The shower is huge! The appliances are very modern! Kitchenette is nice. They need to have a table set up or at least two chairs. My husband had no place to sit when we were having our dinner in our room. If you fix these issues you'll get a better outcome and you'll always have happy customers! There were nasty people sitting in the front outside and they smelled awful and police were called cause they didn't pay for their room. They abandoned their vehicle with a dog inside of it!

Ginny M.

Staff was very welcoming and the lobby/kitchen area were well kept and modern. Great selection of snacks and drinks available at the front desk and the breakfast was delicious. The room was great, very clean and comfortable and I think I might have slept better in their bed than I do in my own.

Meisje V.

Dog Friendly, big room, quiet and clean
Will 100% stay again

First, I had a great experience using the Hilton Honors App - highly recommend.
I joined for free and booking through the app allowed me to pick my room.

This is fantastic for people checking in with dogs, here’s why:
1. Picked a room on the 1st floor, near a side entrance door for easy potty trips
2. Contactless check in/out - no need to ever talk to staff or bring the dogs through the lobby
3. Digital key card - same reasons above

The doesn’t list EV chargers as an amenity, but there are 3 chargers available (free of charge!)

The location is tucked away, yet close to freeways and a couple restaurants. Free breakfast is 6/10, mainly due to the fact they were serving breakfast burritos and I saw people using their fingers to grab tortillas! Ah, no! Yuck! It does have the awesome waffles though 🤓

We’ve never stayed in an extended stay hotel, but it was great having the kitchen with everything you need to utilize it if needed.

Nick S.

We stayed at Homewood Suites by Hilton for 16 nights with our newborn son. This challenging time was made easier thanks to the hotel's excellent amenities: a full kitchenette, a washer and dryer on the ground floor, a convenience store in the lobby, and housekeeping every second day. We loved the full buffet breakfast on offer every morning—especially the waffle maker. The hotel was clean, quiet, and well organised. Given the amenities and the price, Homewood is a better proposition than an Airbnb. Hotel employee Stef was particularly friendly and helpful, granting us a late check-out. Thank you, Homewood Suites Pleasant Hill!

Monica

The experience i had visiting this hotel was horrific. The person at the front desk named Daniel was rude, gave me zero assistance, told me the system was down, & lied about calling his manager when I asked to speak to someone other than him. I was unnable to check in because their system was supposedly down, & still have no information as to why. He even told me this was not his problem and I should just get out, while using lots of profanity. Daniel has terrible customer service and should be under review. I have plans to call corporate to handle this situation since no one there seems to care about my reservation & the terrible service I received. I do not & will not recommend this stay to ANYONE.

kayla P.

Recommended hotel. Price is reasonable and not to mention, the receptionist gave me a very generous discount (I forgot his name😔). Also the room is freaking amazing. There’s literally a whole kitchen and a queen sized sofa bed. Everything about this hotel is amazing. ALSO free breakfast!!!! 10000/10 would love to go back here. The only downside is if you’re not a member or smt, you won’t get free water, but, I’m not even complaining given the reason that they gave me a really good discount + the staffs are all nice and welcoming:)

Brian R.

*UPDATE*

Very disappointed with the Hilton brand. I switched over from another hotel chain to give Hilton a try. Disappointed I did. I didn't receive any stay credits for my three rooms I booked for 3 days each. They state that because I booked through AAA, a third party, I won't receive any stay credits. Very disappointing. I guess I'll be staying with my other brand hotel chain as they do take care of their loyal customers. Won't be staying at Hilton any longer. I would have booked through them directly in the first place had their rates been as good if not better than the third party. I always check pricing directly with the company as that's the best way to go, but this wasn't the case in this instance. Shame on them.

First time staying at this location. We are status members at another chain, but wanted to give Hilton a try as their properties seem newer.

I was impressed. Booked 5 rooms for my family for my mom's Memorial service held near this hotel. The location is large and very clean. The rooms are very spacious. Some look a tad smaller than the one I had, but still very roomy. We are a family of 4, two kids 10 and 12 and fit comfortably on the king size bed. There is a pull out sofa bed in the room if need be. Decent size kitchen to prepare meals. The best thing about the room was their a/c system. I get hot very easily and this by far was the best a/c system I've experienced in a hotel room ever! On top of that, there was a ceiling fan above the bed which was a plus. The bathroom was roomy and very clean. I will definitely be staying there in the future when I visit again. Buffet breakfast was included as well. Not the greatest, but definitely good enough to get your day started. Never got crowded at all during our stay over the weekend and one weekday.

One thing to look out for is that there is a $7/day parking fee which they automatically charge you which is great if you actually have a básicos parked there. However, should you not have a vehicle, you want to make sure they credit you that fee. They charged some of us which did not have a vehicle the fee without even knowing of we had a car or not. They never ask, they simply charge you that fee. My only caveat.

The pool is very small for the amount of rooms, but it seems there are more business type people that stay there and it doesn't get used by many. Our kids enjoyed the pool all to themselves a couple times during our stay. The staff even showed them to go on for an hour after they were supposed to be closed as long as they didn't make too much noise. I was thankful for that.

Overall, I highly recommend this hotel if you're staying in the area for leisure or business. I've stayed at several other hotels in the area and this is by far my favorite.