Indian Wells Resort Hotel - Indian Wells, CA

Randy S.

It almost has a theme park/museum feel with the larger than life Lucy and Desi photos that line the hallways.The place is very clean and the room was spacious. Bed was comfortable but the pillows were small and felt cheap. Fortunately there was 6 of them. There's a pricey restaurant that is part of the place that provides room service which is convenient. There was a refrigerator in the room but no microwave to warm up leftovers which was disappointing. There was a small coffee maker and 2 coffee packets with creamer and sweetener. For the price we thought it was a good value, but no microwave and no complimentary morning coffee other than what was in the room lost points with us.

Nancy W.

It was very clean, and staff was extremely friendly. The rooms are large. The breakfast set up was disappointing. 15.00 for cereal and muffins etc and an extra 10.00 to add eggs and bacon/sausage. Our room was never stocked with coffee cups so we were charged 10.00 for 2 cups of coffee from the buffet. We were charged 25.00 a day for parking which wasn’t posted anywhere online when we booked. No microwaves in the room to heat up our leftovers.
It’s a nice hotel but not nice enough for all the added charges that would be included in a hotel that price. We liked the hotel, but will probably choose a different place to stay next time.

Carlita C.

My best friend and I make it a tradition to come here every year for a fall getaway and a weekend of reading and relaxation. We always snag their Groupon deal, which includes breakfast vouchers—a nice little perk. Most of our time is spent lounging by the pool, lost in our books, and it’s the perfect way to unwind.

The beds are super comfortable, so we sleep like babies, and our room is always spotless. The pool area is cozy and peaceful—though it could use a good power wash, it doesn’t take away from how much we enjoy the quiet vibe. The dinner entertainment is always a highlight of our trip, and it keeps us coming back year after year.

Stephanie A.

I loved staying in Lucille Ball’s hotel! The nostalgia was great. Restaurant staff were amazing and vibes are to die for. The affordable room i chose from their website was very clean and spacious. Unfortunately it was as far from the front desk as humanly possible and despite the hotel being quite empty, I was placed in a room facing the freeway with a neighbour via an adjoining door. I’d stay again, but would ensure I had a better location. Stay for dinner and a show!

Nina J.

The rooms had some older and newer touches to them. Our shower took a long time to get hot and turned cold at one point. But the rooms were spacious. Also the bed size is a full and very bouncey but wasn't too bad to sleep on. The cable was out so we didn't have tv, so we were given buffet breakfast vouchers for the morning. The breakfast buffet was basic. Was disappointed they didn't have make your own fresh waffles and only had ready made packaged ones. The staff all around was super friendly and helpful. The grounds were beautiful and the surrounding area was also beautiful.

Sandy A.

We loved everything about this place. The decor with all the fabulous pictures was great. Our room was very comfortable on the third floor facing pool and golf course - just beautiful. Dinner and entertainment on Friday pm was impeccable. We weren’t sure if food would be good and entertainment cheesy but quite the contrary. Food, service and Marc Antonelli were beyond expectations. Breakfast was good and service again excellent. Oh and we got a massage in our room. Highly recommend.

Kathleen L.

Liked the location but the actual hotel has seen better days. Most economical rooms located on “noisy side” of facility- overlooking highway 111. Elevator out of order, TV service down, in-room window shutters broken, burn hole in blanket, tattered shower curtain just to list a few. The security is not great either. Access doors not locked, fitness center not locked. We had spare change taken from night stand after cleaning service.
The pool is lovely though.

Kathleen P.

Stayed here 2 weeks ago…
Very noisey if you get in the economical rooms on the Hwy 111 side
First night had a leak above the sliding glass door and the rain water dripped so loud, woke me up, I didn’t know what it was at first
Got moved to a quieter room the next 4 nights but every night between 1:30 and 3:30 am the room next to me was having sex with the banging and moaning going on which woke me up. Never heard anything during the day or early evening from them. It felt like the room had been rented out for prostitution. Walls ate paper thin, it’s an old hotel…no sound board between rooms.
No tv service the entire time we were there; desk stated they were changing services. 5 days, when we left still no service.
Resort comped continental breakfast for the lack of tv. I’d rather have tv service.
They charged me another $40. Per night for my stay, the other person I was with had supposedly paid for the parking on her bill but I’m trying to connect with them and see why I was charged another $40. Per night.
Hopefully I’ll find out.
Room got cleaned every day, staff was nice, resort clean.
Pool was heated, didn’t use the jacuzzi after I saw all the little kids in it.
Food was expensive, $20. For a 12” sausage thin crust pizza in the restaurant. Tasted frozen.

Guess u get what u pay for.

Don’t think I’ll return.