Red Roof PLUS+ Chula Vista - Chula Vista, California

Araceli Z.

Horrible hotel, whole lot of weird activity going on. smell is terrible enough. You get penetrated with one nights stay. We were assigned here by our apartment property. we left immediately the next day. definitely not a place to stay with your children. It’s nothing like the photos inside. Bathroom has weed smell coming thru the vents. Homeless people walking the parking lot, knocking on your doors. I brought it to office attention and he mentioned that person lived there when he looked like a homeless asking to let him sleep in our room. Can’t expect more with the high homeless rate in the area. Sheets and throws are stinky too. Can’t possibly give this hotel a rate.

Chaun M.

I would absolutely never stay at this hotel ever again. I am a business traveler and do a fair amount of travel for personal reasons. While this hotel appears to have updated rooms when I checked in my floor and my room was completely dirty so much so that I would never even walk barefoot on it. The door to my room left me feeling unsafe unsafe as it did not fully close to the door jam. There were many cracks in the ceramic tile in the bathroom area and there were rust spots in the tub so much so that I had to watch where I placed my feet while bathing. I'm so glad I bought lysol with me to disinfectant everything. I could not believe how dirty my cleaned room was. While this hotel is in a relatively busy a relatively busy area I was captivated by the price and and made a decision to stay here versus somewhere else where I know it would have been clean and I would have felt safe.. It's important to know that this is an extended stay type of hotel and there were people crowding around my door door when I left my hotel room. Instead of not taking anything with me when I left the room I packed up key things in the event that any of my items were stolen from my room because the front door was not as secure.

Raghav B.

This motel has a great location, close to I-5, restaurants, trolley terminal, and more.
The rooms are very nice with granite countertops, and nice comfortable beds!
The rooms actually, were very quiet! Extra cable channels and a really nice size TV. Refrigerator, micro and coffee pot in room. And the front desk guy, He was so helpful while check-in and too humble. I stayed at this hotel to be closer to an interview and it was so relaxing and great choice. I stayed there on the past for the same reason and it feels like I was on vacation. Everything is clean and nice. I strongly recommend it and the price is great.

Ventrice M.

Horrible. This place is not family friendly at all. We stayed there 5 nights and let me tell you, if I had the funds I would have relocated somewhere else. The long term residence at this place make the guest feels very uneasy. Drug deals are happening in the parking lot and when those aren't going down there is someone screaming at the hotel of their lungs. After reading reviews of possessions getting stolen we left nothing in the room while we were gone.

Speaking of the rooms the one I stayed in someone has decided to leave their graffiti on the one piece of art in the room, they stole the coffee pot but left the coffee marker, and someone stole the plate within the microwave to place food on. In the room that my friends stayed in there burn marks on the dresser. You can tell the money going through this hotel is going straight into someone's pockets rather than the upkeep. If you have to stay here bring your own cleaning supplies. Housekeeping does nothing but take out your trash and make your bed. The section of carpet in the rooms were so dirty.

Synthia N.

We stayed there from Sunday thru Friday ND the front desk clerk wasn't very friendly. The 1st day of maid service was good. But the next day was just terrible. I told the maid I only needed clean towels ND to please leave them on the bed. But she clearly went all the way into our room ( we had a brand new roll of toilet tissue ) but we didn't get clean towels ND there was some crumbs on the entry way to our room... It looked toast crumbs. We didn't eat in our room yet. And apon checking out there was so many cops near the elevator that we could barely get on the elevator!!

Kimberly W.

Red Roof Plus is one of the most decent hotels in this area. The rooms are clean, large and the beds are comfortable. The housekeeping staff go above and beyond to help you. Sam The manager is very professional and treats you with dignity and respect and has a good sense of humor! He has a really great team of employees working for him. Sam, Maggie, Prince and Ken thank you!

Mary K.

We had an extended stay of 28 days. We had our dog with us. The room was clean and quiet. The staff met all of our needs without being intrusive. The wifi was excellent. I would definitely recommend Red Roof inn.

Alexa G.

As soon as I got there I knew it was sketchy due to the location. We entered our room and it smelled like straight up chemicals. We looked around and immediately decided to leave. The bathroom tub was yellow and black. The toilet had stains. The windows had flies and looked disgusting. The floors were filthy as if there was mold everywhere. I was so uncomfortable and was definitely not staying with my baby there. We head back into our car with all our luggage, I get to the front desk and was told only managers can issue and refund and that it is possible to do so on Monday. Earlier today I called the hotel at least 5 times and finally got someone to answer. The manager proceeds to tell me I can’t get a refund BECAUSE I CANCELLED LESS THAN 24 HOURS IN ADVANCE. I explained to him I did check in and explained all the issues with my room and he still said a refund was not possible. I just hung up on him and called Expedia where I booked the room. The man was very helpful and decided to process me a refund and a coupon for my next trip because the hotel failed to answer his calls and explain why the refund “wasn’t possible:” nastiest hotel I ever came across.